HR Change Manager

JLL • Chicago, IL

14d • $115,000 - $125,000 • Onsite

About The Position

JLL is hiring an experienced change manager to join project teams delivering large, complex, multi-year transformation projects, including technology and system implementations and organizational change initiatives. The role spans change management, communications, and training, and requires flexibility to deliver across all three disciplines. The position involves developing strategic approaches while also providing pragmatic, operational support to projects, including complex global change initiatives, system implementations, organizational design changes, and projects across HR Centers of Excellence.

The position is based on-site in Chicago, Illinois. Candidates must be authorized to work in the United States without visa sponsorship. Expected compensation is $115,000–$125,000 per year; final compensation depends on factors including qualifications, location, market conditions, and internal considerations. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

• Significant experience delivering complex change initiatives globally.
• Experience delivering strategic change management approaches and providing pragmatic operational project delivery.
• Experience leading change management for new system implementations and organizational design changes.
• Experience participating in projects across all HR Center of Excellence disciplines.
• Flexibility to work across change management, communications, and training.
• Must be authorized to work in the United States without sponsorship.

Responsibilities

• Develop the overall change management plan and approach.
• Lead and execute change management efforts for projects and support transition to business as usual at project conclusion.
• Analyze impacts of project changes to processes, systems, roles, behaviors, and skills, and use the analysis to inform communication and engagement plans.
• Define and assess key stakeholders, then create and execute plans to engage supporters and resisters.
• Support development and execution of adoption and sustainability plans, including measures of success.
• Consolidate change risks across workstreams and escalate them to the Program Sponsor and/or Program Manager as appropriate.
• Consult with and coach project teams on change management, sharing best practices and methodology.
• Identify and manage anticipated and persistent resistance, and develop mitigation plans.
• Document and communicate overall program change management status and risks on an agreed cadence.
• Provide change management coaching and guidance for ad hoc projects as needed.
• Develop project communications and engagement plans.
• Partner with the communication lead to plan and execute communication plans.
• Advise on implementation and engagement approaches.
• Support creation of collateral and draft communications.
• Develop training approaches and documents as needed.
• Support training efforts by providing input, documenting requirements, and contributing to training delivery.
• Create training collateral in collaboration with Learning & Development teams where required.
• Evaluate user readiness for project implementation.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid time off and company holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed