HR Change Manager

JLL • Chicago, CO

12d • Onsite

About The Position

JLL is hiring an experienced, effective, and dynamic change manager to join project teams delivering large, complex, multi-year transformational change projects. Projects may include new technology or system implementations and organizational change initiatives. The role spans change management, communications, and training, and requires flexibility to work across and deliver in all three disciplines. The position is based on-site in Chicago, Illinois, and does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

The change manager develops and executes change approaches, communications and engagement plans, and training support for projects. The role includes assessing impacts and stakeholders, planning for adoption and sustainability, managing risks and resistance, coaching project teams, supporting transition to business as usual, and evaluating user readiness. Compensation is expected to be $115,000–$125,000 per year; final compensation depends on candidate qualifications, location, market conditions, and internal considerations.

Requirements

• Significant experience delivering complex change initiatives globally.
• Experience delivering strategic change management approaches while also working pragmatically and operationally for projects.
• Experience leading change management for new system implementations and organizational design changes.
• Experience participating in projects across all HR Center of Excellence disciplines.
• Flexibility to work and deliver across change management, communications, and training.
• Must be authorized to work in the United States without visa sponsorship.

Responsibilities

• Develop the overall change management plan and approach.
• Lead and execute project change management efforts and support transition to business as usual at project conclusion.
• Analyze impacts of project changes to processes, systems, roles, behaviors, and skills; use the analysis to inform communication and engagement plans.
• Define and assess key stakeholders, then create and execute plans to engage supporters and resisters.
• Support planning and execution of adoption and sustainability plans, including measures of success.
• Consolidate change risks across workstreams and escalate them to the Program Sponsor and/or Program Manager as appropriate.
• Consult with and coach project teams on change management, sharing best practices and methodology.
• Identify and manage anticipated and persistent resistance and put mitigation plans in place.
• Document and communicate program change management status and risks at an agreed cadence.
• Coach project teams on change management and provide guidance for ad hoc projects as needed.
• Develop project communications and engagement plans and partner with the communication lead to support their planning and execution.
• Provide guidance on effective implementation and engagement approaches; support creation of collateral and drafting communications.
• Develop training approaches and documents as needed; provide input, document requirements, and support training delivery.
• Create training collateral where required in collaboration with Learning & Development teams.
• Evaluate user readiness for project implementation.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid time off and company holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed