HR Administrator

Eyemart Express•Farmers Branch, TX

1d•Onsite

About The Position

30 years ago, Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices while maintaining great relationships with optometrists and local communities. We�re not like everyone else, with local labs in stores, eye exams, and same-day delivery on glasses, our customers never miss a moment. Now, you can join one of the nation�s top optical retailers and improve lives by helping people see better. The HR Administrator is responsible for supporting employees and leaders across a variety of Human Resources functions. Under general supervision, this role responds to routine employee inquiries regarding company policies, programs, benefits, payroll, leaves of absence, workers� compensation, ergonomics, and other HR-related topics. This position is expected to independently resolve most requests while partnering with HR specialists and payroll when additional expertise is required. The HR Administrator will also support payroll administration through payroll-related data entry and collaboration with the Payroll Administrator.

Requirements

2–4 years of experience in Human Resources, payroll, benefits administration, disability management, or a related field; or equivalent combination of education and experience
2–4 years of experience processing benefits, payroll, and/or disability management inquiries
Strong interpersonal skills with the ability to handle sensitive and confidential situations professionally
Ability to take ownership of issues and drive resolution
Ability to multitask effectively in a high-volume environment
Excellent customer service orientation and verbal/written communication skills
Strong attention to detail with the ability to prioritize tasks and meet deadlines
Ability to navigate multiple systems and software applications including HRIS, payroll systems, intranet, timekeeping, and Microsoft Office applications

Responsibilities

Respond to employee inquiries regarding HR policies, programs, benefits, payroll, leaves of absence, workers� compensation, and related topics
Utilize procedures, policy manuals, knowledge tools, and other reference materials to resolve employee questions and concerns
Recognize unusual events or recurring problem areas and partner with management to resolve issues
Key payroll-related data into payroll and HCM systems accurately and timely
Serve as liaison with carriers and vendors to research and resolve data discrepancies or issues
Suggest process improvements to simplify and enhance HR procedures, technologies, and workflows
Escalate complex or sensitive cases to the appropriate HR resource when additional expertise or research is required
Maintain confidentiality and professionalism when handling sensitive employee information and documentation
Perform all work in accordance with established Human Resources standards and service expectations