HP Customer Sales Representative

2020 Companies•Plainfield, NJ
•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Customer Sales Representative to drive sales and generate excitement around HP products at a local big-box retailer. The representative demonstrates products, tailors demonstrations to customers’ needs, builds rapport with customers, and maintains professional relationships with store management and employees. The position also includes training retail associates, maintaining displays, and reporting sales activity and competitive insights. This is a part-time role at Costco 1166 in North Plainfield, New Jersey, scheduled flexibly on Friday, Saturday, or Sunday for 10–15 hours per week. Pay is $19.00 per hour, based on location and candidate experience. Paid training is completed online. The role involves selling products and services in retail, kiosk, or event environments; assisting customers with product selections; meeting sales goals; documenting sales and activity; and maintaining a clean, organized, functional, and presentable work area. 2020 Companies describes itself as an outsourced sales and marketing agency that launches and advocates for products and brands, reaches new consumer segments, and executes sales and marketing strategies. It emphasizes inclusive workplaces, employee development, and support through opportunities such as paid holidays, career pathing, personal development, and professional stretch assignments.

Requirements

  • High school diploma or equivalent.
  • At least one year of job experience is required, as stated in the overview qualifications.
  • Six months of prior sales, retail, telecom, or marketing experience, as stated in the qualifications section.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Ability to multitask in a fast-paced, team environment.
  • Ability to maintain customer confidentiality.
  • Impeccable integrity and commitment to customer satisfaction.
  • Availability to work evenings, weekends, and holidays as needed.
  • Comfort engaging with customers and demonstrating products after training.
  • Ability to participate in a sales process that overcomes objections and connects products to customer needs.
  • Outgoing personality, eagerness to learn, and tech-savvy, problem-solving approach.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.

Responsibilities

  • Demonstrate HP products at a big-box retail store and tailor demonstrations to customers’ needs.
  • Engage customers, build rapport, and create a memorable experience.
  • Maintain professional relationships with store management, staff, customers, and fellow employees.
  • Train retail store associates on HP products and services.
  • Keep product displays and the work station or kiosk clean, organized, functional, presentable, and ready for demonstrations.
  • Sell products and services and meet or exceed personal monthly sales goals and established weekly or monthly quotas.
  • Welcome customers, offer assistance, escort them to displays, assess their needs, and suggest products and services that fit those needs.
  • Provide product and service information and help customers make selections with confidence.
  • Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
  • Report competitive insights.
  • Contribute to team efforts by completing related tasks.
  • Maintain customer confidentiality.
  • Maintain regular and prompt attendance.

Benefits

  • Stable, weekly schedule.
  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Paid holidays.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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