HP Customer Sales Representative

2020 Companies•Toledo, OH

1d•Onsite

About The Position

HP and 2020 Companies are hiring a part-time HP Customer Sales Representative to promote HP products at a local big-box retailer. The representative demonstrates products and tailors demonstrations to customers’ needs, builds rapport with customers, and maintains professional relationships with store management and employees. The role also includes training retail associates on HP products and services, maintaining clean and demo-ready displays, and reporting sales activity and competitive insights. The representative sells products and services in retail, kiosk, and/or event environments; welcomes and assists customers; recommends products based on customer needs; documents sales and other activity; and works toward established monthly and weekly goals. The posted schedule is Friday, Saturday, or Sunday, for 10–15 hours per week, with evening, weekend, and holiday availability needed as required. The position is based at Costco 1007 in Toledo, Ohio. Pay is $19.00 per hour, based on location and candidate experience. 2020 Companies describes itself as an outsourced sales and marketing agency that trains and equips its teams to work flexibly, engage customers, and solve problems.

Requirements

At least one year of job experience is required in the opening qualifications.
High school diploma or equivalent is required.
Six months of prior sales, retail, telecom, or marketing experience is required in the qualifications section.
Demonstrated knowledge of products and services.
Excellent communication, presentation, interpersonal, and problem-solving skills.
Outgoing personality, eagerness to learn, and comfort engaging with customers and demonstrating products after training.
Ability to use a selling process that overcomes objections and connects products to customer needs.
Ability to multitask in a fast-paced, team environment.
Integrity and commitment to customer satisfaction.
Ability to maintain customer confidentiality.
Availability to work evenings, weekends, and holidays as needed.
Problem-solving and technology-savvy enthusiasm.

Nice To Haves

Retail or customer service experience in electronics, technology, or wireless.
Training or product demonstration experience.

Responsibilities

Demonstrate HP products at a big-box retail store and tailor demonstrations to customers’ needs.
Engage customers, build rapport, create a memorable experience, and assist them with product selections.
Maintain professional relationships with store management, staff, customers, and fellow employees.
Train retail store associates on HP products and services.
Maintain displays and workstations so they are clean, functional, well-organized, presentable, and ready for demonstrations.
Sell products and services and meet or exceed personal monthly and weekly sales goals or quotas.
Welcome customers, offer assistance, assess their needs, recommend products and services, and help build their confidence in making selections.
Accurately document and report sales and track and communicate activity to Retail Operations.
Submit all paperwork completely and accurately.
Provide reporting and competitive insights.
Contribute to the team effort by completing related work as needed.
Maintain regular and prompt attendance and support customer/client satisfaction.