HP Customer Sales Representative

2020 Companies • Kansas City, MO

2d • Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Customer Sales Representative to represent HP products at a local big-box retail store. The role focuses on driving sales and generating interest in HP products by demonstrating products, tailoring demonstrations to customer needs, building rapport, and maintaining professional relationships with store management and employees. The position is part-time, with a flexible schedule on Friday, Saturday, or Sunday for 10–15 hours per week. The listed pay is $19.00 per hour, based on location and candidate experience.

The representative sells products and services in retail, kiosk, and/or event environments; assists customers with product selections; documents and reports sales and other activity; maintains product displays and the work station; and supports store associates through product training. Performance is measured by attendance, sales goals, and customer/client satisfaction. Candidates should have a high school diploma or equivalent and relevant sales, retail, telecom, or marketing experience. The role requires customer-facing communication, product knowledge, problem-solving, multitasking, integrity, and availability for evenings, weekends, and holidays as needed.

2020 Companies describes an inclusive workplace and offers paid training, a stable weekly schedule, next-day pay on demand through DailyPay, and a monthly technology reimbursement. The company also notes paid holidays, career pathing options, personal development opportunities, and professional stretch assignments as forms of employee support.

Requirements

• High school diploma or equivalent.
• At least six months of prior sales, retail, telecom, or marketing experience; the posting also states that one year of job experience is required.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Outgoing personality, enthusiasm for technology, and willingness to learn.
• Comfort engaging with customers and demonstrating products after training.
• Ability to engage in a selling process, overcome objections, and connect products to customer needs.
• Ability to multitask in a fast-paced team environment.
• Integrity and commitment to customer satisfaction.
• Ability to maintain customer confidentiality.
• Availability to work evenings, weekends, and holidays as needed; the role also lists Friday, Saturday, or Sunday availability for the scheduled 10–15 hours per week.

Nice To Haves

• Retail or customer service experience in electronics, technology, or wireless.
• Training or product demonstration experience.

Responsibilities

• Demonstrate HP products in a big-box retail store and tailor demonstrations to customer needs.
• Engage customers, build rapport, create a memorable experience, and offer courteous assistance.
• Sell products and services and work toward or meet monthly and weekly sales goals or quotas.
• Assess customer needs, recommend suitable products, provide product and service information, and help customers make selections.
• Build customer confidence and handle objections as part of the selling process.
• Maintain professional relationships and interactions with store management, staff, customers, and fellow employees.
• Train retail store associates on HP products and services.
• Maintain product displays and the work station or kiosk so they are clean, organized, functional, presentable, and ready for demonstrations.
• Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
• Provide competitive insights and contribute to team efforts.
• Maintain customer confidentiality.
• Meet attendance expectations and contribute to customer/client satisfaction.

Benefits

• Stable, weekly schedule.
• Next-day pay on demand through DailyPay.
• Paid online training.
• $25 per month technology reimbursement.
• Paid holidays.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED