Housing Stabilization Program Manager

ACTION-Housing, Inc.•Pittsburgh, PA

1d•Onsite

About The Position

As Pittsburgh’s largest non-profit developer, ACTION-Housing exists to help people improve their lives by offering quality, affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957, we’ve assisted a wide array of populations throughout Southwestern Pennsylvania, focusing on those generally underserved by traditional services including senior citizens, veterans, individuals with physical and/or intellectual disabilities, individuals on the autism spectrum, and youths who have aged out of foster care. To further our mission, we are looking for a Housing Stabilization Program Manager.

Requirements

A bachelor’s degree with one (1) year of relevant experience, OR three (3) years’ experience in mortgage services and residential home construction.
Knowledge of residential home construction and ADA home improvement guidelines.
Understanding of financial and credit reports, including mortgage products and collection techniques.
General understanding of FHA, Fannie Mae (DU), and Freddie Mac (LP) underwriting standards.
Proficiency with Microsoft Office and internet navigation.
A valid driver’s license and insured vehicle.
Ability to travel locally.

Nice To Haves

Demonstrated ability to build meaningful relationships.
Ability to collaborate effectively.
Ability to conduct community outreach.
Ability to provide instruction to individuals from diverse backgrounds.

Responsibilities

Administer and manage the Housing Stabilization Mortgage and Homeowner Programs, focusing on home repairs, home purchases, and avoiding foreclosure.
Supervise a team of 4-6 individuals responsible for processing various applications (WHRP, URA HAP, United Way SHIP, 1st HOME Allegheny, Penn Hills HAP, Inglis Accessible Modification Program, Allegheny County Lead Safe Homes).
Perform property inspections.
Assist with contracts.
Provide client/partner communications.
Establish relationships with community organizations, government offices, funders, and contractors to address homeowner needs in Allegheny County.
Provide oversight of multiple funding streams administered by ACTION‑Housing.
Maintain current data and statistics pertaining to programs and clients.
Compile monthly funding source reports and submit as required.
Market agency programs to individuals directly and through various organizations.
Train internal staff and staff of partner organizations on programs.
Complete continuing education requirements and obtain required certificates.
Perform all other duties as assigned.