Housing Program Manager - HS002

Native American Rehabilitation Assoc. of the NW•Portland, OR

2d•$82,848 - $93,184•Onsite

About The Position

The Housing Program Manager (PM) oversees the implementation and day to day operations of supportive housing services designed for homeless American Indian/Alaska Native adults and families, many of whom have a disability and a history of chronic homelessness. The PM provides oversight of clinical supervisors, and supports them in supervising QMHP and QMHA staff providing housing outreach, placement and retention services in the community. The PM also provides support to the Housing Operations Supervisor as needed, in collaboration with the Housing Services Director. The PM is responsible for extensive collaboration with multiple NARA NW programs and partner agencies to ensure effective services and compliance with all grants and contracts. In addition, the PM is responsible for ensuring all housing services to NARA NW clients incorporate an Integrated Care approach that focuses on cultural, physical, and emotional well-being, and recovery from addictions in a holistic wellness program.

Requirements

Minimum five years’ professional experience serving individuals/families experiencing chronic homelessness or experiencing severe and persistent mental illness.
Two years’ experience providing clinical supervision to QMHA, CRM, PSS, THW, staff members.
Experience with implementing programs providing homeless outreach, housing placement, housing retention, permanent supportive housing, and/or short-term rental assistance to individuals and families experiencing homelessness.
Professional experience providing outreach, case management and/or supportive housing services
Access to reliable transportation, current driver’s license with a clean driving record, and proof of auto insurance.
Must pass a pre-employment or for cause drug tests.
Must pass criminal background and DMV checks.

Nice To Haves

QMHP or Masters degree in Social Work, Psychology or Counseling or other related field, highly preferred.
Experience and familiarity with Homeless Services Department or other county housing services funded strongly preferred
Strong risk assessment, management, and crisis intervention skills
Extensive knowledge of local resources available for individuals with multiple socio-economic barriers who are experiencing homelessness
Knowledge and understanding of Housing First models
Knowledge and understanding of recovery-based, holistic approaches to addressing behavioral health needs.
Knowledge about the effects of severe trauma and experience serving clients who have experienced trauma
High degree of cultural sensitivity and willingness to learn
Demonstrated commitment and success in leading a multidisciplinary team
Excellent communication and organizational skills
Ability to engage and interact positively with individuals to promote strengths and improve health and well being.

Responsibilities

Provide administrative and clinical supervision for Clinical Supervisors who in turn support Permanent Supportive Housing Specialists, Peer Support Specialists, Homeless Outreach Specialists, and other housing program staff
Provide support to the Housing Operations Supervisor, in coordination with the Housing Services Director, including oversight of fund request processes
Ensure Housing First, Trauma-Informed Care, and Assertive Engagement principles are utilized in the delivery of services
Facilitate hiring, orientation, and training of new staff
Facilitate regular housing team meetings to build teamwork, discuss current issues and concerns, and to further collaborate on established goals and deadlines
Oversee the work flow of the program operations
Ensure compliance with grant and contract requirements, including reports and documentation; ensure outcomes are obtained and fidelity to required models of care is maintained
Oversee regular reviews of charts and data collection
In collaboration with the Housing Operations Supervisor, ensure appropriate service data is maintained within multiple database systems, including Athena, HMIS, and RPMS
Collaborate extensively with community partners, property managers and other NARA NW programs to ensure positive relationships and access to resources for NARA NW clients. This includes building and maintaining strong relationships with community partners and funders

Benefits

Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente
14 Paid Holidays
13 Paid Days of Sick Time
13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
$50,000 Life Insurance & AD&D
Short Term and Long-Term Disability
Flexible Spending Account
Health Spending Account
401(k) with 4% Match
Employee Assistance Program
Inclement Weather Days (Snow Days)
Public Student Loan Forgiveness