Housing Program Assistant

Milwaukee County Wisconsin • Milwaukee, WI

2d

About The Position

The Housing Program Assistant – Landlord Engagement supports the Housing Services team by providing housing navigation and outreach services to individuals experiencing homelessness throughout Milwaukee County. The position serves as a liaison among rent assistance, the homeless outreach team, Coordinated Entry, and other stakeholders to facilitate housing placement and retention services. Two positions are being added to the team.

The Housing Division works to provide Milwaukee County residents in need with a safety net, decent and safe affordable housing, and connections to opportunities that can improve quality of life. It uses available funding sources in an equitable and efficient manner.

Requirements

• Must be a current resident of Wisconsin at the time of application.
• High school diploma or GED equivalent.
• Valid Wisconsin driver’s license that can be maintained throughout employment.
• At least one year of experience working with housing assistance or in human services.
• Ability to read, understand, and successfully implement HUD guidelines and program regulations.
• Knowledge of regulations governing subsidized programs such as HUD and of processing applications.
• Ability to operate a personal computer, prioritize and organize workload, determine rental subsidies, communicate effectively in writing and orally, secure confidential information, and perform calculations to determine eligibility.
• Ability to work harmoniously and effectively with staff members, government officials, case managers, and the general public.
• Ability to lift, carry, push, and pull up to 20 pounds as needed.
• Applicants must possess the minimum qualifications when filing their application and provide a full account of training and experience; additional written or performance tests may be required.

Nice To Haves

• Experience working in a Section 8 agency, Housing Choice Voucher program, or Housing Authority is highly preferred.

Responsibilities

• Collaborate with rent assistance, homeless outreach, and Coordinated Entry teams to help individuals identify, apply for, and secure appropriate housing across Milwaukee County.
• Assess housing needs and barriers; conduct housing searches; coordinate showings; assist with applications; and collect vital documents.
• Conduct direct outreach to individuals experiencing homelessness, build rapport, assess immediate needs, provide information, and connect people with resources such as shelter, housing, and behavioral services.
• Develop and strengthen relationships with area landlords and other stakeholders to find and obtain units for County housing programs.
• Offer mediation strategies to address property partner concerns through education, relationship management, and networking with local service providers to maintain housing stability for County-supported tenants.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED