Housing Program Assistant

Milwaukee County•Milwaukee, WI

16h•$23 - $34

About The Position

Milwaukee County’s Housing Division is seeking two Housing Program Assistants. The Housing Division works to provide residents in need with a safety net, decent and safe affordable housing, and connections to opportunities that can improve their quality of life, using available funding equitably and efficiently. The Housing Program Assistant – Landlord Engagement supports the Housing Services team by providing housing navigation and outreach to people experiencing homelessness throughout Milwaukee County. The position liaises among rent assistance, the homeless outreach team, Coordinated Entry, and other stakeholders to facilitate housing placement and retention services. The role also develops relationships with landlords and service providers to help identify housing and maintain stability for County-supported tenants.

Requirements

Current resident of Wisconsin at the time of application.
High school diploma or GED equivalent.
Valid Wisconsin driver’s license that can be maintained throughout employment.
At least one year of experience working with housing assistance or human services.
Ability to read, understand, and successfully implement HUD guidelines and program regulations.
Knowledge of regulations governing subsidized programs such as HUD.
Knowledge of processing applications.
Ability to operate a personal computer.
Ability to prioritize and organize workload.
Ability to determine rental subsidies and perform calculations to determine eligibility.
Ability to communicate effectively in written and oral form.
Ability to secure confidential information.
Ability to work harmoniously and effectively with staff members, government officials, case managers, and the general public.
Ability to lift, carry, push, and pull up to 20 pounds as needed.

Nice To Haves

Experience working in a Section 8 Agency, Housing Choice Voucher program, or for a Housing Authority is highly preferred.

Responsibilities

Collaborate with rent assistance, homeless outreach, and Coordinated Entry teams to help individuals identify, apply for, and secure appropriate housing throughout Milwaukee County.
Assess housing needs and barriers; conduct housing searches; coordinate showings; assist with applications; and collect vital documents.
Conduct direct outreach to people experiencing homelessness, build rapport, assess immediate needs, provide information, and connect individuals with resources such as shelter, housing, and behavioral services.
Develop and strengthen relationships with area landlords and other stakeholders to find and obtain units for County housing programs.
Use mediation strategies to address property partner concerns through education, relationship management, and networking with local service providers to maintain housing stability for County-supported tenants.
Perform other duties as assigned.