Residential Housing Assistant Program Manager

KenCrest • Holyoke, MA

3d

About The Position

KenCrest is hiring an Assistant Program Manager for its Residential Homes program, supporting people with Intellectual and Developmental Disabilities (IDD). The role oversees two or more community homes and helps create a safe, supportive environment that respects residents’ dignity, independence, needs, and preferences. The Assistant Program Manager provides hands-on leadership to staff, supports residents, and assists with the day-to-day management of the homes, property, and vehicles.

This is an hourly role scheduled five days per week, with occasional on-call duties and shift rotations when necessary. Regular travel to homes within the program is required for hands-on leadership, inspections, and consistent support of staff and residents.

Requirements

• High school diploma or GED.
• At least two years of IDD experience.
• Valid driver's license.
• Ability to pass all required training, including CPR and First Aid.
• Pass and maintain Medication Administration certification.

Responsibilities

• Assist the Program Manager with oversight of two or more residential homes.
• Schedule and track medical appointments for individuals and complete required paperwork.
• Model and teach Positive Approaches, person-centered outcomes, and empowerment techniques.
• Assist individuals with personal hygiene, including bathing and toileting when needed.
• Transport individuals to appointments, jobs, day programs, and other community outings while following vehicle and driving procedures and regulations.
• Assist the Program Manager in supervising Direct Support Professionals and the home.
• Administer medications accurately and according to policies and procedures; check monthly medications and MARs, and document daily monitoring of medication administration.
• Monitor individuals’ health for signs and symptoms of illness or other problems, and maintain a thorough understanding of medications, behavior plans, and updated individual plans.
• Conduct weekly property and vehicle inspections, submit maintenance requests, and perform maintenance tasks as directed.
• Ensure proper protocols are followed for petty cash and other monies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED