Housing Program Analyst

Prince William County Government•Prince William County, VA

About The Position

The Housing Program Analyst maintains a caseload of Housing Choice Voucher (HCV) participants and determines eligibility for housing assistance programs. Duties include interviewing and certifying applicants at initial intake and recertification for the Virginia State Rental Assistance Program (SRAP) and Permanent Supportive Housing (PSH) programs; calculating household income, assets, allowable expenses, family size, and rent amounts payable to landlords; and processing housing assistance and tenant rent payments. The analyst consults with prospective rental families about securing housing in the private market and negotiates with landlords. The position also involves case management, accurate documentation, participant briefings and certification meetings, responding to emails and phone calls, and working with internal and external partners to track progress and address barriers. This is a grant-funded position and may be eligible for telework as determined by the Director and Supervisor; it may return to an in-office schedule if business needs change. The work schedule is Monday through Friday, either 8:00 a.m.–4:00 p.m. or 8:30 a.m.–4:30 p.m., for 37.5 hours per week.

Requirements

High school diploma or GED.
Four years of related experience in the Housing Choice Voucher Program, Virginia State Rental Assistance Program (SRAP), or other Housing Choice Voucher programs.
Experience certifying eligibility and occupancy and determining program eligibility through calculations of household income, allowable deductions, utilities, and payment standards.
Valid driver's license.
Good oral and written communication skills.
Ability to work independently and in a team environment.
Ability to provide exceptional customer service.
Ability to relate to people from different cultures and diverse backgrounds.

Nice To Haves

Proficiency with MS Excel and the Microsoft Office Suite.
Experience with Housing Pro Software.
Bilingual Spanish.

Responsibilities

Maintain a caseload of Housing Choice Voucher participants.
Interview and certify eligibility of prospective applicants at initial intake and recertification for SRAP and PSH programs.
Determine program eligibility and calculate household income, assets, allowable expenses, family size, utility and payment standards, and rental amounts due to landlords.
Negotiate with landlords and consult with prospective rental families about securing housing in the private housing market.
Process housing assistance payments and tenant rent portions.
Prioritize caseload work, including end-of-lease procedures, annual and interim certifications, and new participant moves.
Conduct tenant certification meetings and participant briefings, and respond to emails and phone calls.
Maintain case management records and accurate required documentation for participant families.
Develop and maintain partnerships with internal and external agency partners to track participant progress and remove barriers to success.
Provide customer service and communicate effectively with agency staff and HCV participants.
Perform other duties of a similar nature or level.

Benefits

Paid holidays.
Accruing paid annual leave.
Accruing paid sick leave.
Paid personal leave.
Virginia Retirement System (VRS) retirement.
401a and 457 retirement savings and investment plans.
Optional group medical and dental health plans.
Optional group life insurance.
Employee Assistance Program (EAP).
Career development opportunities.
Public Service Loan Forgiveness eligibility for full-time positions with Prince William County Government.