Housing Program Analyst

Prince William County Government•Prince William County, VA

About The Position

The Housing Program Analyst works in the Office of Housing and Community Development, a multi-funded agency supporting and assisting housing programs. The role maintains a caseload of Housing Choice Voucher (HCV) participants and determines eligibility by calculating household income and assets, allowable expenses, family size, and rent amounts due to landlords. The position is grant funded and may be eligible for telework as determined by the Director and Supervisor; it may return to an in-office schedule if business needs change. The analyst interviews and certifies applicants at initial intake and recertification, calculates rental assistance and tenant rent portions, negotiates with landlords, and advises prospective rental families on finding housing in the private market. The analyst manages participant records and documentation, develops relationships with internal and external partners to track progress and address barriers, and provides customer service to staff and participants. The role includes certification meetings and briefings, responding to calls and emails, and managing lease-end procedures, annual and interim certifications, and participant moves. The schedule is Monday through Friday, either 8:00 a.m.–4:00 p.m. or 8:30 a.m.–4:30 p.m., for 37.5 hours per week. The starting salary range is $65,910–$87,813 annually. Prince William County offers retirement and savings plans, paid leave and holidays, optional health and life insurance, an Employee Assistance Program, career development opportunities, and Public Service Loan Forgiveness eligibility for full-time county positions.

Requirements

High school diploma or GED.
Four years of experience working with the Housing Choice Voucher Program.
Valid driver's license.
Strong oral and written communication skills.
Ability to work independently and in a team environment.
Ability to provide exceptional customer service and relate to people from different cultures and diverse backgrounds.

Nice To Haves

Experience determining HCV eligibility, including certification and occupancy, household income, allowable deductions, utility allowances, and payment standards.
Experience administering the Family Self Sufficiency Program (FSS).
Intermediate Microsoft Excel experience and experience with the Microsoft Office Suite.
Experience with MRI Housing Pro Software.
Bilingual Spanish.

Responsibilities

Maintain a caseload of Housing Choice Voucher participants.
Interview applicants and certify eligibility at initial intake and recertification.
Determine program eligibility by calculating household income and assets, allowable expenses, family size, utility allowances, payment standards, and rent amounts due to landlords.
Negotiate with landlords and consult prospective rental families about securing housing in the private market.
Process housing assistance payments and tenant rent portions.
Maintain accurate case management records and required participant documentation.
Develop and maintain partnerships with internal and external agency partners to track participant progress and address barriers to success.
Prioritize and manage lease-end procedures, annual and interim certifications, and new participant moves.
Conduct tenant certification meetings and briefings, and respond to emails and phone calls.
Provide customer service and communicate with agency staff and HCV participants.
Perform other duties of a similar nature or level.

Benefits

Retirement from the Virginia Retirement System (VRS).
401a and 457 retirement savings and investment plans.
Paid annual leave.
Paid personal leave.
Paid sick leave.
Paid holidays.
Optional group medical and dental health plans.
Optional group life insurance.
Employee Assistance Program (EAP).
Career development opportunities.
Public Service Loan Forgiveness eligibility for full-time Prince William County Government positions.
Telework options.