Housing Occupancy Coordinator

COLORADO HEALTH NETWORK INC • Denver, CO

69d • $24 - $26 • Onsite

About The Position

The Housing Occupancy Coordinator administers Colorado Health Network’s Tenant-Based Rental Assistance (TBRA) program, which subsidizes the difference between eligible households’ total rent and their monthly tenant rent. The program aims to support participants’ long-term well-being through safe and affordable housing. The coordinator manages occupancy-related program operations across scattered sites in the Denver metro area, works with participants and housing partners, and ensures subsidy payments and required records are handled accurately and on time.

This position works in an office environment and may require travel to offsite locations or for CHN business. The role serves people living with HIV, LGBTQ+ community members, people from varied ethnic backgrounds, and other disenfranchised communities. Employees are also expected to represent CHN in the community and may participate in agency events and activities. The position is non-exempt and full-time. It reports to the Housing Programs Manager.

Requirements

• Bachelor’s degree in Human Services, Social Work, Psychology, or an equivalent combination of education and experience.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• Comfort working with client database systems and learning new software tools.
• Excellent communication, client-service, and data-collection skills.
• Strong organization, attention to detail, accuracy, efficiency, task management, and time management.
• Ability to demonstrate personal and professional accountability, self-management, initiative, commitment to quality improvement, professional integrity, research ethics, and cultural competency.
• Ability to work effectively in a team and communicate with managers, clients, participants, consultants, and other teams.
• Ability to perform the essential duties, with reasonable accommodations where applicable.
• Valid Colorado driver’s license and auto insurance on a personal vehicle.
• Ability to speak clearly and use a telephone for extended periods; view a computer screen at near acuity; and use fingering agility for keyboarding.
• Ability to sit, stand, and engage in extended periods of screen time or telephone communication.
• Ability to travel by automobile or airplane to offsite locations or for CHN business.

Nice To Haves

• Experience providing case management services in a social service or supportive housing setting.
• Experience with harm reduction, motivational interviewing, cultural inclusivity, and trauma-informed care.
• Knowledge of or experience with housing subsidy programs.
• Previous experience delivering evidence-based programs.

Responsibilities

• Coordinate all occupancy aspects of the TBRA scattered-site housing subsidy program across the Denver metro area.
• Schedule and conduct annual Housing Quality Standards and/or NSPIRE inspections for each participant, and follow up with tenants and landlords to resolve deficiencies.
• Complete TBRA intake and recertification paperwork with clients, including collecting eligibility documents.
• Coordinate client meetings, waitlist maintenance, eligibility screenings, file upkeep, documentation, recertification, trainings, reporting, and other subsidy-program responsibilities.
• Support TBRA participants navigating challenging housing situations and moving between units.
• Submit monthly subsidy checks to participants’ property managers accurately and on time.
• Serve as liaison and provide technical support to other AIDS Service Organizations participating in TBRA.
• Coordinate TBRA database updates and check distribution.
• Develop and help maintain affordable-housing resources for staff and clients.
• Collaborate with Case Management to support housing accessibility and develop long-term housing plans for program participants.
• Track and submit required documentation, billing, and reports to the Housing Programs Manager and appropriate partners or grantors.
• Develop and maintain working relationships with local landlords, housing authorities, and affordable-housing providers.
• Participate in team meetings, case conferences, clinical supervisions, CHN staff meetings, and appropriate community partner meetings.
• Assist with agency program audits as needed.
• Work effectively with diverse populations and participate in training related to HIV, substance use, harm reduction, trauma-informed care, cultural competency and sensitivity, and related topics.
• Serve as an ambassador for CHN in the community, including fostering relationships with potential constituents and donors and participating in CHN events or activities.
• Perform other duties as assigned.

Benefits

• Health insurance, with specified employee premium contributions covered by CHN for listed plans.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short- and long-term disability insurance.
• Employee Assistance Program (EAP).
• Paid time off, including three weeks accrued after one year for full-time employees.
• 13 paid holidays.
• Up to two floating holidays.
• One day of wellness time.
• 403(b) retirement plan with employer matching: dollar-for-dollar up to 3%, and $0.50 per dollar for 4% and 5% contributions.
• Tuition reimbursement.
• Ongoing learning opportunities.
• Flexible Spending Accounts (FSA).
• Health Spending Account (HSA).
• Voluntary benefits, including EAP, short- and long-term disability, and basic life coverage paid 100% by CHN.
• Eligible for the Federal Loan Forgiveness Program.
• Bilingual premium of 3.5% above starting salary for qualifying languages, subject to passing the bilingual exam in the first week of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level