Housing Coordinator

Project Renewal•New York, NY

About The Position

Project Renewal is a nonprofit organization focused on ending homelessness by helping individuals and families access health, homes, and employment. The Housing Coordinator will work at Compass House Women’s Shelter, a 90-bed, 24/7 emergency shelter for homeless women who are employable or already employed. The program offers case management, occupational therapy, workforce development, and housing placement assistance. The shelter’s opening is tentative for Winter 2026/2027. Under the direction of the Director of Social Services, and with some latitude for independent action and decision-making, the Housing Coordinator identifies housing options, particularly for long-term shelter residents, and helps clients prepare and submit applications. The position aims to secure permanent housing, reduce shelter stays, and support clients’ independence and return to their communities. The role also performs related work and other duties as assigned by the Director of Social Services or Program Director.

Requirements

Bachelor’s degree in social work, public administration, psychology, education, sociology, occupational or physical therapy, or another related human services field, plus at least two years of experience; or an associate’s degree in one of the listed fields plus three years of experience; or a high school diploma or GED equivalent plus four years of experience.
Excellent oral, writing, and listening skills.
Ability to work in a highly pressurized, deadline-driven environment while meeting short- and long-term program mandates.
Ability to collaborate with the Performance Evaluation and Quality Assurance Department and independently evaluate and manage program performance using data.
Ability to interface with clients and all levels of staff.
Knowledge of case management software and proficiency in Microsoft Office Suite.
Ability to navigate a six-story facility on foot, including climbing stairs; stand and bend to review and file client records; sit at a computer workstation for extended periods; and lift or move materials and equipment weighing up to 15 pounds.

Nice To Haves

Bilingual or multilingual ability.
Demonstrated ability to manage and motivate staff to accomplish program goals and objectives while developing individual and group skills.
Ability to build and foster team spirit so staff can meet the challenges of serving the client population.
Strong organizational ability.

Responsibilities

Serve as the primary liaison with DHS for scheduling interviews and other housing-related matters.
Visit housing providers to develop and maintain positive working relationships.
Prepare clients for housing interviews, accompany them on tours of facilities, and coordinate the housing referral process.
Maintain an updated resource manual on available housing.
Create and maintain a system for tracking housing applications and their status.
Consult with case management staff about housing options for individual clients and adherence to their Individual Living Plans, including short- and long-term objectives.
Enter client information and updates promptly into CARES, Current, Home, and CAPS systems.
Work with clients and staff to identify and obtain financial entitlements, housing, and other concrete services.
Counsel clients in individual and group sessions on achieving housing goals, finding permanent or alternative housing, and employment opportunities.
Organize and educate clients through sessions.
Maintain accurate and current written client documentation in accordance with city and state oversight agency guidelines.
Provide escort services to clients as needed.
Perform other duties as assigned by the Director of Social Services or Program Director.