Housing Manager

Vera French Community Mental Health Center•Davenport, IA

22h

About The Position

Under the guidance of the Chief Executive Officer, the VF Housing Manager ensures that all properties are rented, compliant, and properly maintained. With a strong focus on tenant satisfaction and operational excellence, the role coordinates day-to-day operations of the VF Housing management team and coordinates compliance and training activities with the Executive Director of VF Housing Development. The Housing Manager oversees tenant income certifications for move-ins, move-outs, and annual requirements; completes interim work needed to prepare for upcoming certifications; collaborates with VF Housing staff on referrals and waiting lists or potential tenants; assists with applicant interviews and verification; and participates in rental agreements, rules, utilities confirmation, and leases. The role supports tenants by answering VF Housing phones during office hours, providing courteous and helpful assistance, and developing and maintaining positive working relationships. After-hours calls are handled by maintenance. The Housing Manager maintains compliance with IFA, HUD, HOME, LIHTC, MHEG, Fair Housing, and other applicable regulatory requirements. This includes submitting reports to IFA by deadlines, ensuring housing units comply with city and state regulations, permits, and licensing requirements, and maintaining required tenant files.

Requirements

Two-year degree in Business, Bookkeeping, or equivalent education/experience required.
Excellent written and verbal communication skills required.
Ability to work independently on multiple projects.
Valid driver's license.
Ability to pass a pre-employment physical and drug screen.

Nice To Haves

Five years of Low Income Housing Tax Credit Property Management experience is strongly preferred.
Excellent computer skills, including Microsoft Office, MS Word, MS Excel, and property management software, are strongly preferred.

Responsibilities

Ensure all properties are rented, compliant, and properly maintained.
Coordinate day-to-day operations of the VF Housing management team.
Coordinate compliance and training activities with the Executive Director of VF Housing Development.
Ensure tenant income certifications are completed on time for move-ins, move-outs, and annual requirements.
Complete interim work in preparation for upcoming certifications.
Collaborate with VF Housing staff on referrals and waiting lists or potential tenants.
Assist with interviewing applicants and verifying application information.
Participate in rental agreements, rules, utilities confirmation, and leases.
Answer VF Housing phones during office hours.
Provide courteous and helpful assistance to tenants during office hours and maintain positive working relationships with tenants.
Complete reports due to IFA before deadlines.
Ensure housing units comply with city and state regulations, permits, and licensing requirements.
Maintain required tenant files.

Benefits

Group health, dental, and vision insurance.
Employer-paid life insurance, AD&D, and LTD through Mutual of Omaha.
Supplemental life insurance and short-term disability available.
401(k) with employer contribution and matching.
Employer contribution of 3% of annual salary, vested on day one.
Employer matching of 25% of every dollar contributed by the employee, up to 6%.
Tuition reimbursement and loan repayment program; employees working full-time or part-time are eligible after one year of service.
Supplemental critical illness and accident coverage through MetLife.
Paid time off.
Nine paid holidays per year.
Nine paid sick days per year, accrued on a payroll basis.
Two weeks of vacation, accrued on a payroll basis.
Vera French Day.