Housing Manager

Vera French Community Mental Health Center•Davenport, IA

About The Position

Under the guidance of the Chief Executive Officer, the VF Housing Manager ensures that all properties are rented, compliant, and properly maintained. With a strong focus on tenant satisfaction and operational excellence, the manager coordinates the day-to-day operations of the VF Housing management team and coordinates compliance and training activities with the Executive Director of VF Housing Development. The role oversees housing management activities in compliance with Fair Housing, IFA, HUD, and other regulatory requirements; supports tenants; and maintains compliance with IFA, HUD, HOME, LIHTC, and MHEG requirements.

Requirements

Two-year degree in Business, Bookkeeping, or equivalent education/experience.
Excellent written and verbal communication skills.
Ability to work independently on multiple projects.
Valid driver's license.
Ability to pass a pre-employment physical and drug screen.

Nice To Haves

Five years of Low Income Housing Tax Credit Property Management experience.
Excellent computer skills, including Microsoft Office, MS Word, MS Excel, and property management software.

Responsibilities

Ensure Tenant Income Certifications (TICs) are completed on time for move-ins, move-outs, and annual requirements.
Complete interim work needed to prepare for upcoming certifications.
Collaborate with VF Housing staff on referrals, waiting lists, and potential tenants.
Assist with interviewing and verifying applicants.
Participate in rental agreements, rules, utility confirmations, and leases.
Answer VF Housing phones during office hours; after-hours calls are handled by maintenance.
Provide courteous and helpful assistance to tenants during office hours.
Develop and maintain positive working relationships with tenants.
Complete reports due to IFA before their deadlines.
Ensure housing units comply with city and state regulations, permits, and licensing requirements.
Maintain required tenant files.

Benefits

Group health, dental, and vision insurance.
Employer-paid life insurance, AD&D, and LTD through Mutual of Omaha.
Supplemental life insurance and short-term disability available.
401(k) with employer contribution and matching.
Employer contribution of 3% of annual salary, vested on day one.
Employer match of 25% of every dollar contributed by the employee, up to 6%.
Tuition reimbursement and loan repayment program; employees are eligible after one year of service.
Supplemental critical illness and accident coverage through MetLife.
Paid time off.
Nine paid holidays per year.
Nine paid sick days per year, accrued on a payroll basis.
Two weeks of vacation, accrued on a payroll basis.
Vera French Day.