Manager- Housing

Lifespark Careers•Saint Paul, MN

About The Position

Platinum 55, a Lifespark 55+ Independent Living Community in Arden Hills, Minnesota, is seeking a Housing Manager. The role leads and directs overall facility operations in accordance with resident and tenant needs, government regulations, and company policies and procedures. It focuses on maintaining excellent resident care while achieving the facility’s business objectives. The Housing Manager leads facility management staff and consultants, oversees facility operations and resident services, supports customer service initiatives, and ensures that the building, grounds, equipment, and work areas are maintained safely. The position also monitors Human Resources practices for legal and company-policy compliance and supports staff morale and retention. This is a full-time position with an annual wage of $90,000–$105,000, depending on experience.

Requirements

High school diploma or equivalent.
At least two years of management or supervisory experience in long-term care or acute care.
Ability to relate professionally, positively, and cooperatively with residents, residents’ families, and employees.
Proficient knowledge of computer systems, including email.
Ability to maintain regular attendance.
Must report all injuries and accidents immediately.
Must meet local health regulations and pass a post-employment physical exam if required; this also includes drug screening, criminal background investigation, and reference inquiry.
Must be capable of performing the essential job functions, with or without reasonable accommodation.

Nice To Haves

Post-secondary education; a bachelor’s degree is preferred.
Experience in marketing, sales, and/or advertising.

Responsibilities

Lead facility management staff and consultants in developing and following a business plan covering facility operations, priorities, and job assignments.
Conduct and oversee regular rounds to monitor nursing care delivery, support department operations, facility cleanliness and appearance, staff morale, and whether resident and tenant needs are being addressed.
Provide positive customer service to internal and external customers by supporting and implementing customer service initiatives and business objectives.
Use survey information to address areas of importance identified by customers.
Ensure the building and grounds are appropriately maintained and that equipment and work areas are clean, safe, and orderly; address hazardous conditions promptly.
Monitor Human Resources to ensure compliance with employment laws and company policies and to promote staff morale and retention through effective communication, prompt problem resolution, and a proactive work environment.