Housing Management Assistant

U.S. Marine Corps • Cherry Point, NC

17h

About The Position

This public notice flyer notifies interested applicants of anticipated vacancies; applications are not accepted through the flyer. Applicants must follow the directions in the “How to Apply” section to be considered. There may or may not be vacancies filled from this flyer, and applicants who respond will not receive Notice of Result letters.

The Housing Management Assistant plans, organizes, and performs work to ensure proper customer service and compliance with Housing Program mandates. The position receives and processes resident complaints and related investigations, and forwards recommendations to a supervisor. It participates in periodic deficiency reviews, assembles facts, evaluates information, and prepares draft reports and correspondence responses. The position also advises and assists local housing officials and residents on routine matters such as housing admissions, income limits, rent ranges, and grievance procedures. It conducts joint resident-management walkthroughs to evaluate the cleanliness, maintenance, and habitability of quarters, furnishings, equipment, and facilities.

The role may require travel from the normal duty station to locations within and outside the continental United States, including remote or isolated sites, and travel on military or commercial aircraft for extended periods. It is subject to an uncommon tour that may include nights, weekends, and holidays to meet mission requirements; overtime, night differential pay, or unusual duty hours may also be required. The employee must obtain and maintain a valid U.S. driver’s license and an interim and/or final Secret security clearance. Relocation incentives may be authorized, but permanent change of station is not authorized.

Requirements

• Must be a U.S. citizen and be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New Department of the Navy employees must successfully pass the E-Verify employment verification check.
• Retired military members appointed to a DoD civilian position within 180 days of retirement are subject to 5 U.S.C. 3326.
• Males born after December 31, 1959, must be registered for Selective Service.
• Must complete training and obtain and maintain a government credit card for travel and travel-related purchases.
• Must be able to travel, potentially to CONUS and OCONUS locations, remote or isolated sites, and for extended periods on military and commercial aircraft.
• Must obtain and maintain an interim and/or final Secret security clearance before entering on duty; failure to obtain or maintain the required clearance may result in withdrawal of an offer or removal.
• Must be able to work an uncommon tour, including nights, weekends, and holidays; overtime, night differential pay, and/or unusual duty hours may be required.
• Must obtain and maintain a current, valid U.S. driver's license.
• Must have at least three years of general experience and one year at or equivalent to GS-04 in federal service, or equivalent private- or public-sector experience. General experience must include evaluating housing eligibility, assignment, termination, maintainability, habitability, and utility conservation.
• Qualifying experience may include assisting with planning, scheduling, coordination, and/or monitoring the operational management of housing facilities and resources.
• In lieu of specialized experience, applicants may qualify through successful completion of a four-year course of study leading to a bachelor's degree.

Responsibilities

• Plan, organize, and perform work to ensure proper customer service and compliance with Housing Program mandates.
• Receive and process resident complaints and related investigations, and forward recommendations to the supervisor.
• Participate in regular or periodic deficiency reviews; assemble facts, evaluate information, and prepare draft reports and responses to correspondence.
• Advise and assist local housing officials and residents on routine housing matters, including admissions, income limits, rent ranges, and grievance procedures.
• Conduct joint resident-management walkthroughs of quarters to evaluate the cleanliness, maintenance, and habitability of units, furnishings, equipment, and facilities.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefit eligibility depends on position type.
• Relocation incentives may be authorized for eligible selectees.
• Certain incentives, such as recruitment, relocation, or student loan repayment, may be authorized for eligible selectees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level