Housing Management Assistant

U.S. Marine Corps • Camp Lejeune, NC

8d

About The Position

This is a public notice flyer notifying interested applicants of anticipated vacancies. Applications will not be accepted through the flyer; applicants must follow the directions in the “How to Apply” section to be considered. There may or may not be vacancies filled from this flyer, and applicants who respond will not receive Notice of Result letters.

The Housing Management Assistant plans, organizes, and performs work to support customer service and compliance with Housing Program mandates. The position handles resident complaints and investigations, advises local housing officials and residents on routine housing matters, conducts unit walk-throughs, and coordinates maintenance, property management, and service contracts.

The position requires at least one year of specialized experience at or equivalent to the GS-05 level, or qualifying education. It may involve travel to domestic and overseas locations, including remote or isolated sites, and work on an uncommon tour that may include nights, weekends, and holidays. Overtime, night differential, or unusual duty hours may be required.

Requirements

• Must be a U.S. citizen and determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New Department of the Navy employees must successfully pass the E-Verify employment verification check.
• Males born after December 31, 1959, must be registered for Selective Service.
• Must obtain and maintain a current, valid U.S. driver’s license.
• Must obtain and maintain an interim and/or final Secret security clearance before entering on duty; failure may result in withdrawal of a job offer or removal.
• Must be able to travel on military and commercial aircraft for extended periods, including travel to CONUS and OCONUS locations and potentially remote or isolated sites.
• Must complete training and obtain and maintain a government credit card for travel and travel-related purchases.
• At least one year of specialized experience at or equivalent to GS-05 in federal service, or equivalent private- or public-sector experience, coordinating housing-unit check-ins and check-outs to monitor occupancy and vacancies and assisting with developing, evaluating, and recommending housing policy, servicing guidelines, and departmental program-management strategies.
• In lieu of specialized experience, qualifying education is one full year of graduate-level education or a bachelor’s degree with superior academic achievement; a transcript must be submitted when qualifying through education.
• Appointment of retired military members within 180 days immediately following retirement is subject to 5 U.S.C. 3326.
• Must meet any applicable pre-employment requirements and report to scheduled appointments.

Responsibilities

• Plan, organize, and perform work to ensure proper customer service and compliance with Housing Program mandates.
• Receive and process resident complaints and related investigations, and forward recommendations to a supervisor.
• Provide advice and assistance to local housing officials or residents on routine matters involving housing admissions, income limits, rent ranges, grievance procedures, and related topics.
• Conduct joint resident-management walk-throughs of quarters to evaluate unit cleanliness, maintenance, and habitability, including furnishings, equipment, and facilities.
• Coordinate and monitor maintenance, property management, and service contracts.

Benefits

• A comprehensive federal employee benefits package is available; eligibility depends on position type and other factors.
• Certain incentives, such as recruitment, relocation, or student loan repayment, may be authorized for eligible selectees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level