Housing Management Assistant
About The Position
This public notice flyer informs interested applicants of anticipated vacancies; applications are not accepted through the flyer, and there may or may not be vacancies filled. Interested applicants must follow the directions in the flyer’s “How to Apply” section to be considered. Applicants who respond to the flyer will not receive Notice of Result letters. The Housing Management Assistant plans, organizes, and performs work to ensure proper customer service and compliance with Housing Program mandates. The position receives and processes resident complaints and related investigations, forwarding recommendations to a supervisor. It also provides routine advice and assistance to local housing officials or residents on housing admissions, income limits, rent ranges, grievance procedures, and related topics. The assistant conducts joint resident-management walk-throughs to evaluate the cleanliness, maintenance, and habitability of quarters, furnishings, equipment, and facilities, and coordinates and monitors maintenance, property management, and service contracts. The position is covered by the Department of Defense Priority Placement Program, and several vacancies may be filled. Recruitment or relocation incentives may be authorized. An 8.64% cost-of-living allowance will be added to the stated salary and is subject to change. The position is subject to federal pre-employment requirements and other conditions of employment described in the notice. A comprehensive federal employee benefits package is available; eligibility depends on position type, and applicants should contact the hiring agency for details.
Requirements
- Must be a U.S. citizen.
- Must be determined suitable for federal employment.
- Must participate in the direct deposit pay program.
- New Department of the Navy employees must successfully pass the E-Verify employment verification check.
- Retired military members appointed to a DoD civilian position within 180 days immediately following retirement are subject to 5 U.S.C. 3326.
- Males born after December 31, 1959, must be registered for Selective Service.
- GS-07: At least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in federal service, or equivalent private- or public-sector experience, coordinating housing-unit check-ins and check-outs to monitor occupancy and vacancies and assisting with development, evaluation, and recommendations to management on housing policies, servicing guidelines, and departmental requirements.
- GS-05: At least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in federal service, or equivalent private- or public-sector experience, assisting with coordination of housing-unit check-ins and check-outs to monitor occupancy and vacancies and assisting with applications, complaints, and maintenance coordination.
- If claiming veterans’ preference, submit supporting documentation as described in the Required Documents section.
- Meet applicable pre-employment requirements and report to scheduled appointments; a tentative offer may be rescinded for failure to do so.
Responsibilities
- Plan, organize, and perform work to ensure proper customer service and compliance with Housing Program mandates.
- Receive and process resident complaints and related investigations, and forward recommendations to a supervisor.
- Provide routine advice and assistance to local housing officials or residents concerning housing admissions, income limits, rent ranges, grievance procedures, and related topics.
- Conduct joint resident-management walk-throughs of quarters to evaluate cleanliness, maintenance, and habitability of units, furnishings, equipment, and facilities.
- Coordinate and monitor maintenance, property management, and service contracts.
Benefits
- Comprehensive federal employee benefits package for eligible employees and their families.
- An 8.64% cost-of-living allowance will be added to the stated salary; the allowance is subject to change.
- Recruitment or relocation incentives may be authorized.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
