Assistant Housing Management Specialist

Air Force Services Agency•Kelly AFB, TX
•Onsite

About The Position

This regular full-time Nonappropriated Fund position is assigned to the Air Force Services Center at Port San Antonio, Texas, and guarantees 40 hours per week. The position assists the Program Manager in managing the Air Force Fisher House (AFFH) Program, a network of temporary lodging hospitality houses, and helps ensure operations comply with applicable laws, regulations, and policies. Employees appointed to regular category positions are eligible for benefits. The incumbent supports program policy and objective development, budget planning, reporting, facility maintenance and improvement projects, operational guidance, audits, records management, marketing, and manager training. The position may require official travel within and outside the continental United States. A favorable background investigation and a valid U.S. passport are required.

Requirements

  • Experience applying housing or lodging management methods.
  • Experience developing and maintaining a budget.
  • Experience communicating issues and proposed resolutions and using computer software programs.
  • Progressively responsible administrative, professional, technical, or other work experience involving clerical work and marketing principles and practices.
  • Clerical experience such as maintaining files and records, receiving and submitting paperwork, and verifying data using various sources.
  • Experience dealing with customers and the public.
  • Ability to manage multiple administrative and program support requirements, prioritize competing deadlines, maintain accurate records, and complete recurring reports and correspondence on time.
  • Ability to compile, analyze, and communicate program, budget, maintenance, and operational data in clear reports, summaries, and recommendations.
  • Complete a background investigation with favorable results.
  • Be a U.S. citizen or legal U.S. resident for at least three years.
  • Possess, or obtain and maintain, a valid regular or official U.S. passport.
  • Provide proof of claimed eligibility for applicable hiring preference or priority consideration by the application closing date, October 28, 2026.
  • Education cannot be substituted for required experience.

Nice To Haves

  • Experience coordinating facility maintenance, repair, renovation, or construction projects, including tracking requirements, reviewing project status, and coordinating with installation or contractor stakeholders.

Responsibilities

  • Assist the Program Manager in overseeing the Air Force Fisher House Program and ensuring compliance with applicable regulatory laws and policies.
  • Assist in developing policies, procedures, and applicable changes or deviations governing Air Force Fisher House operations and maintenance.
  • Help develop program objectives, review program achievements, recommend modifications, and propose objectives to the AFFHFB; negotiate program needs for approval.
  • Assist with planning and coordinating program NAFI and O&M budgets; review data and compile budgets for operating locations.
  • Consolidate location data and incorporate it into overall program reports.
  • Prepare administrative and informational correspondence related to the program.
  • Assist in creating and reviewing Fisher House maintenance, repair, and construction projects; assess the need and feasibility of facility renovations and improvements and ensure facilities remain within approved budgets.
  • Identify economical and efficient management practices and prepare guides, instructions, and procedural releases for Air Force Fisher House managers.
  • Conduct follow-up audits to verify corrective actions on critical findings.
  • Provide program guidance to field operating managers on unique situations not covered by existing policies or procedures.
  • Coordinate with base-level and higher-headquarters public affairs offices to resolve issues and market Fisher House programs.
  • Create Fisher House social media accounts and keep posts updated.
  • Perform clerical and administrative management support, including preparing consolidated reports from individual house data for monthly and annual reporting and board meetings.
  • Serve as a central information source; prepare or verify documents and oversee program records management.
  • Design marketing strategies for a Fisher House program.
  • Identify training needs for Air Force Fisher House managers.

Benefits

  • Employees appointed to a regular category position are eligible for benefits.
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