Housing Coordinator

Brilliant Corners•San Mateo, CA

9d•$54,995 - $54,995•Hybrid

About The Position

Brilliant Corners is a California housing and services organization supporting people who are transitioning from, or at risk of, homelessness or institutionalization. In partnership with Health Plan of San Mateo, San Mateo County, and community organizations, the department helps members find housing, apply for affordable housing and rental subsidies, move into housing, and maintain successful tenancies. The Housing Coordinator serves as the primary connection among clients, case management staff, service providers, and landlords or property managers. The role supports client well-being and unit habitability through regular residence visits and advocacy for community-based housing with appropriate services. The coordinator manages a caseload of 35–45 individuals and travels frequently to client residences, affiliate businesses, community meetings, training workshops, and other events in San Mateo County. The position may require responding to housing emergencies during business hours and after hours.

Requirements

Bachelor of Arts degree in a related field.
Knowledge of supportive affordable housing in San Mateo County.
Education or training in property management functions.
Experience working with people with disabilities, institutionalized individuals, and people experiencing homelessness.
Experience working in a crisis setting and ability to respond appropriately in emergencies.
Knowledge of Fair Housing Laws and reasonable accommodations.
Valid California driver’s license, clean driving record, personal insured vehicle, and access to adequate transportation.
Basic computer skills, including Microsoft Word and Excel.
Flexibility in scheduling and prioritizing tasks.
Critical-thinking and decision-making skills, organization, record-keeping, and independent judgment.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to work independently.
Ability to meet the position’s physical requirements, including mobility for standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces; sitting for up to 6–8 hours per day; and safely lifting, carrying, pushing, or pulling up to 15 pounds.
Ability to meet mental demands involving analytical reasoning and document interpretation.
Required TB screening or clearance in accordance with applicable law and funder requirements; testing is provided at employer expense.

Responsibilities

Conduct client intakes and assessments at residences throughout San Mateo County.
Coordinate community transition activities with care coordinators, nursing facility staff, home modification vendors, fiscal agencies, and other organizations.
Help clients review and understand leases and program agreements.
Serve as the main contact for landlords and property managers, resolve tenant issues, and maintain regular communication.
Respond to housing and tenant-related emergencies during and after business hours, including submitting and following up on maintenance requests.
Assess needs for reasonable accommodations and unit modifications, review ADA compliance, and help participants obtain requested accommodations or modifications.
Educate landlords, property managers, families, and community members about participants’ housing needs and advocate for clients.
Research affordable housing opportunities through public housing, nonprofit housing, and other community resources in San Mateo County.
Help mediate tenant conflicts and other housing-related issues, communicating calmly and diplomatically with upset tenants or landlords.
Assist clients with affordable housing and low-income rental applications.
Maintain the Brilliant Corners housing registry database.
Maintain accurate, thorough, and confidential progress notes, files, and correspondence.
Attend meetings as needed.
Perform other program-related duties as assigned.