HOUSING COORDINATOR

Resources for Human Development•Wilmington, DE
•$0 - $21

About The Position

Resources for Human Development (RHD), a national human services nonprofit, is seeking a compassionate, organized, and dedicated Housing Coordinator to help individuals access safe, stable housing and the support they need to thrive. RHD provides housing, behavioral health, intellectual and developmental disability, and community-based programs that promote independence, dignity, inclusion, choice, and respect. The Housing Coordinator works with eligible participants in affordable and permanent supportive housing programs. The role involves coordinating housing placements, maintaining participant and tenant records, monitoring eligibility and occupancy, conducting housing inspections, coordinating repairs and payments, and collaborating with landlords, community partners, treatment teams, and support staff. The position is full-time, 40 hours per week, with a Monday–Friday day schedule. Occasional schedule flexibility and local travel throughout the service area may be required. The pay rate is $20.50 per hour.

Requirements

  • Bachelor's degree in Human Services, Social Work, Behavioral Health, Psychology, or a related field.
  • Minimum of 2–3 years of experience in housing services, supportive housing, or related programs.
  • Background in mental health services.
  • Experience or familiarity with nonprofit organizations, affordable housing programs, homelessness services, or programs serving individuals with special needs.
  • Valid driver's license with an acceptable three-year Motor Vehicle Record (MVR).
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office applications, including Word and Excel.
  • Ability to maintain confidential and sensitive information.

Nice To Haves

  • Experience working with HUD-funded housing programs.
  • Knowledge of DE-CMIS, HMIS, Microsoft Dynamics, or similar case management and financial systems.
  • Experience developing and maintaining landlord and community partnerships.
  • Strong organizational, problem-solving, and time management skills.

Responsibilities

  • Coordinate housing placements for eligible participants in affordable and permanent supportive housing programs.
  • Maintain tenant files and ensure compliance with agency policies, HUD regulations, contract requirements, and funding guidelines.
  • Screen housing applications and monitor resident eligibility, occupancy, and rent collections.
  • Enter and maintain participant information in the Delaware Homeless Management Information System (DE-CMIS).
  • Conduct housing inspections at move-in, move-out, and annually to ensure compliance with Housing Quality Standards.
  • Coordinate repairs and communicate with landlords and property managers to maintain safe housing environments.
  • Build and maintain relationships with landlords, housing providers, and community partners.
  • Process rent and utility payments through Microsoft Dynamics and maintain accurate financial documentation.
  • Track participant housing status, vacancies, and housing search activities.
  • Collaborate with treatment teams and support staff to resolve housing-related concerns and promote positive outcomes for participants.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off
  • Employee assistance program
  • Wellness programs
  • Employee referral bonuses
  • Company-paid training
  • Paid training programs
  • Professional development opportunities
  • Leadership development programs
  • Career advancement opportunities
  • DailyPay access to earned wages before payday
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