Housing Case Aide

Native American Connections • Phoenix, AZ

46d • $14 - $19

About The Position

The Housing Case Aide supports residents at Native American Connections properties by helping maintain stability through enforcement of community guidelines, life skills education, supportive services, and compliance with state and federal laws. The role works in collaboration with resident services, property management, and outside support systems.

The position is scheduled Sunday through Thursday, 3:00 PM to 11:30 PM. It is classified as non-exempt and eligible for overtime pay for hours worked over 40 in a workweek.

Requirements

• High school diploma or GED.
• One year of experience in service delivery, or a combination of related education, professional training, or work experience that demonstrates the ability to perform the duties successfully.
• Knowledge of the economic, educational, and social problems of Native Americans and referral services.
• Ability to work well with others in a team approach.
• Excellent written and oral communication skills.
• Valid Arizona driver’s license and reliable transportation.
• MS Office skills.
• Ability to stand, bend, or kneel for long periods.

Nice To Haves

• Experience working with the Native American population is preferred.

Responsibilities

• Initiate contact with and engage residents.
• Maintain the daily shift report and document resident comings and goings and communications.
• Organize and facilitate social activities, including creating flyers and promoting events.
• Complete daily shift tasks, including property safety walks and cleaning duties.
• Assist Maintenance with removing trash from vacant units and clean or replenish soft goods when a unit is ready for move-in.
• Manage soft goods inventory and notify the Property Manager when items need to be ordered.
• Collaborate with Resident Services and Property Management on monthly community meetings and use group education to support improvements in payment history, health and safety issues, and resident conduct.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED