Houseperson

Hilton•Winston Salem, NC

6d•Onsite

About The Position

LBA Hospitality is hiring a Houseperson for the upcoming Homewood Suites Winston Salem. The hotel is scheduled to open in December, with work beginning in mid-November to prepare for the opening. This is an on-site role with first- and second-shift opportunities. Weekend and holiday availability is required. The Houseperson supports housekeeping operations by maintaining public areas, organizing supplies, assisting room attendants, responding to guest requests, and completing basic maintenance tasks. The associate helps create a clean, welcoming experience for guests while following company and brand standards, protecting guest privacy, and complying with safety, security, sanitation, and emergency procedures. The associate must be able to stand and walk for extended periods; bend, reach, climb, and kneel; lift or carry up to 30 pounds; and push or pull up to 60 pounds, with or without reasonable accommodation. The role may involve outdoor work in varying temperatures and requires availability for assigned shifts, including weekends, nights, and holidays.

Requirements

Dependable, trustworthy, and service-focused.
Able to work independently or as part of a team.
Able to communicate professionally with guests and coworkers and manage multiple priorities.
Able to stand and walk for extended periods; bend, reach, climb, and kneel; lift or carry up to 30 pounds; and push or pull up to 60 pounds, with or without reasonable accommodation.
Available for assigned shifts, including weekends, nights, and holidays.

Nice To Haves

Previous experience in a hotel, hospital, residential, or care-facility environment is preferred.
High school diploma or equivalent preferred.

Responsibilities

Clean and maintain hotel public areas, grounds, and parking areas according to company and brand standards.
Deliver towels, toiletries, rollaway beds, and other requested items promptly and courteously.
Assist room attendants, laundry, and maintenance teams as operational needs require.
Organize and properly handle linens, supplies, and cleaning materials.
Set up meeting rooms when applicable.
Perform basic troubleshooting or minor repairs, such as addressing a running toilet or leaking faucet.
Protect guest privacy and follow all safety, security, sanitation, and emergency procedures.
Assist guests with baggage when requested.
Report hazards, maintenance concerns, or security issues promptly.
Perform other related duties within the associate’s training and capabilities.