Houseperson - The Sanctuary

Kiawah Island Golf Resort • Kiawah Island, SC

8d • Onsite

About The Position

The House Person is responsible for the daily operational execution of the Housekeeping Department, including processing tasks and working collaboratively with housekeeping staff. The role supports room attendants, maintains floor closets and public areas, responds to guest requests, replenishes supplies, and reports equipment, maintenance, safety, and linen issues. The position requires working on site and completing the resort’s training and certification process.

Requirements

• High school graduate or equivalent preferred.
• One year of previous experience is a plus.
• Computer proficiency in Excel and Word preferred.
• Ability to work independently and in a team environment.
• Successfully complete the training and certification process for the position.
• Good to excellent verbal and written communication skills in English.
• Must be able to pass a background check.
• Ability to lift and carry up to 50 pounds across short-to-medium distances.
• Reading and counting ability.
• Must be able to work on site.

Nice To Haves

• One year of previous experience.
• Computer proficiency in Excel and Word.
• High school graduation or equivalent.

Responsibilities

• Assist room attendants with heavy items such as mattresses and linens.
• Deliver linens and other supplies to room attendants and stock closets on assigned floors.
• Maintain the cleanliness and organization of floor closets and vending areas.
• Respond to guest requests, such as delivering housekeeping supplies, in a timely and efficient manner consistent with resort standards.
• Clean designated areas, including public restrooms, fixtures, vending areas, storage areas, and other public areas on assigned floors.
• Use the radio system and RGuest application to accept requests entered by hotel departments.
• Attend to chutes and carpets.
• Monitor and control supplies and amenities and minimize waste throughout housekeeping areas.
• Assist with collecting newspapers and other items for recycling.
• Follow directions and perform tasks with attention to detail, speed, accuracy, and follow-through.
• Work without direct supervision.
• Replenish supplies and equipment as needed during the shift.
• Immediately report faulty equipment, linen shortages, maintenance needs, safety hazards, and other problems to a supervisor.
• Restock work areas for the next shift as assigned.
• Uphold the resort’s core values, policies, and procedures.
• Perform other duties as assigned.

Benefits

• Exclusive discounts at the Hotel and Villas, five golf courses, spa, restaurants, recreation, and retail shops.
• Employee meal program.
• Employee trainings and appreciation events throughout the year.
• Recognition awards, incentive events, and peer-to-peer recognition.
• Leadership and career development.
• Bi-annual wellness fair.
• Free parking.
• Medical, dental, vision, short-term disability, long-term disability, life insurance, and vacation pay for full-time employees after 60 days of employment.
• 401(k), available after 30 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED