Houseperson(part-time)

Peregrine Hospitality•Beaverton, OR

About The Position

The Houseperson supports housekeeping operations by stocking linen closets with amenities and supplies, delivering supplies to room attendants, and maintaining cleanliness, sanitation, and organization across assigned guestroom floors and hotel areas. The role also assists with servicing guest rooms, replenishing linens and required guestroom items, cleaning ice machines and windows, and completing recurring deep-cleaning and floor-care projects. The position requires responsive guest service, adherence to hotel procedures and safety standards, and effective teamwork with coworkers and other departments. The Houseperson must be able to prioritize work with limited supervision, communicate clearly, and perform recurring physical tasks. Flexible scheduled shifts may be required based on business needs.

Requirements

  • At least 3 months of housekeeping or relevant experience.
  • Ability to prioritize and work efficiently with limited supervision.
  • Detail orientation and ability to multitask efficiently.
  • Ability to speak, understand, and communicate in the primary language or languages used in the workplace.
  • Excellent communication, follow-up, and organizational skills.
  • Ability to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow up.
  • Ability to think clearly, remain calm, and resolve problems using good judgment.
  • Ability to follow directions thoroughly, understand guest service needs, and work cohesively with coworkers.
  • Ability to communicate satisfactorily with guests, management, and coworkers.
  • Ability to push, pull, bend, squat, and lift regularly up to 50 pounds.
  • Ability to lift and/or carry up to 40 pounds frequently to assist guests.
  • Ability to stand for extended periods.
  • Ability to hear, understand, and communicate orally and in writing with staff, vendors, and guests during normal in-person and telephone conversations.
  • Ability to bend, twist, push, pull, stoop, and kneel, and to ascend and descend a ladder.
  • Ability to perform the essential functions satisfactorily, with reasonable accommodation if needed.
  • Ability to use required tools and equipment and wear required personal protective equipment as appropriate for assigned duties.
  • Availability to work flexible scheduled shifts based on business needs.

Responsibilities

  • Stock linen closets with amenities and supplies and deliver supplies directly to room attendants.
  • Empty room attendant carts of soiled linen and trash.
  • Anticipate guests’ needs and promptly acknowledge and respond to service requests.
  • Monitor and maintain the cleanliness, sanitation, and organization of assigned guestroom floors, hallways, public areas, stairwells, linen closets, vending areas, and foyers.
  • Use appropriate cleaning chemicals for designated surfaces in accordance with OSHA regulations and hotel requirements.
  • Strip and service assigned guest rooms and floors according to assignment, category, and priority.
  • Remove dirty terry and linen and replace them with clean items according to the designated layout.
  • Clean ice machines and keep their surrounding areas clean and presentable.
  • Transport carts containing cleaning supplies, amenities, and linens to assigned guestrooms and room attendants securely and promptly.
  • Replace guestroom items as required by standard operating procedures.
  • Remove trash, dust, debris, and foreign particles from furniture, drapes, minibars, doors, walls, and fixtures.
  • Clean windows in guestrooms and hotel areas as assigned.
  • Move or arrange furniture and mattresses for recurring cleaning and maintenance as requested.
  • Complete recurring projects, including deep cleaning and waxing or polishing floors.
  • Replenish rooms with supplies and towels as required.
  • Return and restock the cart at the end of the shift.
  • Turn over lost-and-found items from guest rooms to the Supervisor.
  • Follow 4 Keys service standards, standard operating procedures, and safety standards and procedures.
  • Work cohesively with coworkers and other departments as part of a team.
  • Follow policies and procedures while striving to improve operating standards.
  • Meet attendance and reliability standards.
  • Perform additional duties assigned by management.
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