Houseperson(part-time)

Peregrine Hospitality•Beaverton, OR

About The Position

The Houseperson supports hotel housekeeping operations by stocking and delivering supplies, maintaining cleanliness in guestroom floors and shared areas, and assisting with guestroom servicing. The role requires following hotel procedures, service standards, and safety requirements while working cooperatively with colleagues and responding to guest needs. The position may also involve recurring deep-cleaning projects and other duties assigned by management. The Houseperson must be able to work efficiently with limited supervision, prioritize tasks, communicate effectively, and perform physical activities including lifting, standing, bending, pushing, pulling, squatting, kneeling, and climbing a ladder. Flexible scheduled shifts may be required based on business needs.

Requirements

Minimum of 3 months of housekeeping or relevant experience.
Ability to prioritize and work efficiently with limited supervision.
Detail-oriented, with the ability to multitask efficiently.
Ability to speak, understand, and communicate in the primary workplace language(s).
Excellent communication, follow-up, and organizational skills.
Ability to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow up.
Ability to remain calm, think clearly, and resolve problems using good judgment.
Ability to follow directions thoroughly, understand guest service needs, and work cohesively with coworkers.
Ability to communicate satisfactorily with guests, management, and coworkers.
Ability to push, pull, bend, squat, and regularly lift up to 50 pounds.
Ability to lift and/or carry up to 40 pounds frequently to assist guests.
Ability to stand for extended periods.
Ability to hear, understand, and communicate orally and in writing with staff, vendors, and guests in person and by phone.
Ability to bend, twist, push, pull, stoop, and kneel, and to ascend and descend a ladder.
Use personal protective equipment as needed for assigned duties and when using required tools and equipment.
Availability to work flexible scheduled shifts based on business needs.

Responsibilities

Stock linen closets with amenities and supplies for room attendants and deliver supplies directly to them.
Empty room attendant carts of soiled linen and trash.
Anticipate guest needs and promptly acknowledge and respond to guest service requests.
Maintain cleanliness, sanitation, and organization of assigned guestroom floors, hallways, public areas, stairwells, linen closets, vending areas, and foyers.
Use appropriate cleaning chemicals for designated surfaces in accordance with OSHA regulations and hotel requirements.
Strip and service assigned guest rooms and floors according to assignment, category, and priority.
Remove dirty terry and linen and replace them with clean items according to the designated layout.
Clean ice machines and keep their surrounding areas clean and presentable.
Transport carts containing cleaning supplies, amenities, and linens securely and promptly to assigned guest rooms and room attendants.
Replace guestroom items as required by standard operating procedures.
Remove trash, dust, debris, and foreign particles from furniture, drapes, minibars, doors, walls, and fixtures.
Clean windows in guestrooms and hotel areas as assigned.
Move or arrange furniture and mattresses as requested for recurring cleaning and maintenance.
Complete recurring projects, including deep cleaning and waxing or polishing floors.
Restock rooms with supplies, towels, and other required items.
Return and restock the cart at the end of the shift.
Turn over items found in guest rooms to the Supervisor.
Follow 4 Keys service standards, standard operating procedures, and safety and security procedures.
Work cohesively with coworkers and other departments as part of a team.
Follow applicable policies and procedures and strive to improve operating standards.
Meet attendance and reliability standards.
Perform additional duties as assigned by management.