Houseperson - On Call

M Resort•Henderson, NV

About The Position

The Houseperson maintains cleanliness in assigned areas and supports housekeeping operations by managing supplies, equipment, service calls, and routine and deep-cleaning tasks. The role requires courteous, friendly service to staff and guests and may include other related duties as requested. The position is on call.

Requirements

  • High school diploma or GED.
  • Good communication skills.
  • Full knowledge and understanding of company and department rules and regulations, policies, and procedures.
  • Ability to read, write, and communicate verbally in English.
  • Ability to perform basic math.
  • Ability to establish and maintain effective working relationships with staff.

Nice To Haves

  • Previous houseperson experience is preferred.

Responsibilities

  • Maintain the cleanliness of all assigned areas.
  • Sign for beepers, keys, and port-a-vac equipment for assigned areas.
  • Check with the supervisor about areas requiring specific attention.
  • Check elevators and tracks for cleanliness.
  • Maintain linen and supply inventories in linen rooms.
  • Clean and mop linen rooms and straighten shelves as needed.
  • Maintain GRA carts periodically during the shift.
  • Clean cigarette urns inside and outside as needed.
  • Prepare a list of items needing repair.
  • Answer and handle service calls as quickly as possible.
  • Check rollaways and baby cribs for serviceability.
  • Check with the supervisor about projects before beginning a deep clean.
  • Frequently spot-check and clean hallway mirrors.
  • Deep-clean all rooms in the assigned area each quarter.
  • Keep balconies clean.
  • Clean assigned stairwells.
  • Vacuum assigned hallways.
  • Clean ice machines, soda machines, and floors.
  • Maintain GRA vacuums, belts, and bags.
  • Receive and stock housekeeping supplies.
  • Provide courteous and friendly service to staff and guests.
  • Perform other related duties as requested.

Benefits

  • Wellness programs supporting team members’ financial, physical, and mental well-being.
  • Day-one medical coverage, which may vary by position.
  • 401(k) matching, which may vary by position.
  • Annual performance bonus, which may vary by position.
  • Paid time off earned according to local policy and increasing with length of employment.
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