Houseman

Fairfield Inn and Suites Polaris•Westerville, OH

26d

About The Position

The Houseperson helps maintain guestrooms, work areas, and hotel premises in a clean and orderly condition. The role also requires a professional, friendly, warm, and welcoming demeanor toward guests and employees. The employee may be asked to acknowledge technical and service training standards and expectations, as well as the job description. Duties may vary, and management may alter requirements.

Responsibilities

Clean rugs, carpets, and upholstered furniture using a vacuum cleaner, broom, and carpet shampoo machine.
Clean rooms, hallways, restrooms, and public areas according to department standard operating procedures.
Wash walls and ceilings, move furniture, and turn mattresses.
Sweep, mop, scrub, wax, vacuum, and polish floors.
Dust and polish metalwork.
Collect soiled linen from housekeeping carts and strip soiled linen from beds when asked to assist housekeepers.
Help keep the lobby clean, neat, and free of debris and trash.
Receive linen supplies from laundry and stock linen closets on guest floors in an organized manner.
Maintain housekeeping carts and stock supplies.
Remove trash collected by room attendants and walk assigned floors at the beginning, throughout, and at the end of the shift to collect trash, soiled linen, and other assigned items.
Transport clean linen to housekeeping storage rooms on the floors and refill each floor's par stock of linen.
Refill par stock of guest amenities and supplies in housekeeping storage areas.
Assist room attendants with heavy lifting and special cleaning projects as directed.
Remove soiled linen and trash from the poolside and other service areas and take them to designated locations.
Help housekeeping place bed boards, rollaway beds, and extra beds according to standard operating procedures.
Report missing or found articles, damage, and merchandise problems to housekeeping supervisors and managers.
Respond to guests and colleagues in a friendly and helpful manner.
Handle other tasks assigned by supervisors as needed.