Houseman

Brookdale Senior Living Inc.•Williamsburg, VA

1d•$13 - $15

About The Position

The Houseman cleans and maintains public gathering spaces and residents’ apartments to present the community positively for residents and guests. The role includes routine and deep cleaning, handling cleaning supplies safely, keeping residents’ belongings and privacy in mind, and interacting with residents and guests in a friendly and courteous manner. The Houseman may respond to resident emergencies and support disaster management activities, including evacuations. The position follows detailed guidelines and supervisor direction, and includes attending scheduled training and educational classes.

Requirements

Ability to follow written or verbal instructions and complete repetitive, well-defined duties.
Basic technical skills and basic organizational knowledge to answer basic questions.
Ability to respect residents’ privacy and refrain from discussing their personal situations or problems.
Willingness and ability to communicate with residents with varying levels of functioning and personalities.
Ability to complete cleaning tasks in a timely, effective, and efficient manner.
Ability to make routine decisions using detailed guidelines and refer problems to a supervisor.
Ability to lift up to 50 pounds.

Nice To Haves

High school diploma or General Education Diploma (GED).
Prior experience in cleaning or housekeeping.

Responsibilities

Clean, polish, and sanitize public and gathering spaces, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
Clean floors by sweeping, dusting, mopping, stripping, waxing, buffing, and disinfecting; place and remove caution and safety signs appropriately.
Clean carpets by vacuuming, shampooing, deodorizing, and disinfecting.
Remove dirt, dust, grease, and film from surfaces using appropriate cleaning and disinfecting solutions; handle and label hazardous cleaning supplies according to procedures.
Clean public restrooms, including washing, sanitizing, and polishing fixtures and removing water marks.
Conduct deep cleaning of apartments, furniture, window treatments, and designated community areas according to assigned timeframes and business needs.
Perform basic apartment cleaning, including cleaning bathroom fixtures and floors, wiping kitchen surfaces, cleaning appliances, vacuuming, and dusting.
Respect residents’ privacy and belongings; remove and return bed linens for cleaning and make beds with clean linens according to residents’ preferences.
Log cleaning activities as required by procedures.
Interact with residents in a friendly manner, provide meaningful attention and requested assistance or directions, and communicate health concerns to management as appropriate.
Attend and participate in scheduled or directed educational classes and on-the-job training.
Respond to resident emergencies by contacting appropriate internal and external parties according to established protocol.
Assist with disaster management activities and evacuations as needed.
Perform other duties as assigned by the supervisor.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k) for eligible part-time and full-time associates; temporary associates may also participate.
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional voluntary benefits, including identity theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional voluntary benefits, including accident, critical illness, hospital indemnity insurance, and a legal plan, for eligible full-time associates.
Tuition reimbursement for eligible full-time associates.
Advance of naturalization application fees, up to $725 less applicable taxes and withholding, for qualified associates who have been employed for at least one year.