Houseperson

Shamin Hotels Master•Sandston, VA

About The Position

The Houseperson is responsible for cleaning and maintaining guest rooms, hallways, furnishings, flooring, and work areas. Guest-room cleaning includes changing bed linens, emptying trash, vacuuming carpets, and dusting furniture. The Houseperson also assists room attendants by supplying linens and other supplies, and provides friendly, warm service to guests.

Requirements

  • High school diploma, GED certification, or equivalent experience preferred.
  • Basic reading, writing, and math skills.
  • Reliable transportation to and from work.
  • Customer service skills.
  • Prioritization and time management skills.
  • Strong attention to detail.
  • Teamwork, collaboration, and helping others succeed.
  • A positive attitude, care for guests, and commitment to creating memorable experiences.
  • Embrace responsibility, serve as a role model, and continue learning.

Nice To Haves

  • High school diploma, GED certification, or equivalent experience.

Responsibilities

  • Strip rooms by removing bed linens, terry, and trash.
  • Clean hallways, corridors, elevators, stairways, ice rooms, trash areas, and linen closets.
  • Vacuum rugs, carpets, and upholstered furniture, and clean draperies.
  • Dust fixtures, frames, and equipment.
  • Polish metalwork, including fixtures and fittings.
  • Wash walls, ceilings, woodwork, windows, door panels, and sills.
  • Empty wastebaskets and transport trash and waste to the disposal area.
  • Stock and deliver supplies and linens to assist room attendants.
  • Replace light bulbs.
  • Follow material safety data sheet regulations when using chemicals.
  • Report for scheduled shifts on time and in uniform, in accordance with company policy.
  • Comply with company policies and procedures pertaining to the position and its duties.
  • Greet guests in a friendly and warm manner.
  • Perform other related duties as required.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Accident insurance
  • Short- and long-term disability insurance
  • Pet insurance
  • Gym membership discounts
  • Paid time off
  • Paid holidays
  • Discounts on tickets, rental cars, and attractions
  • Footwear discounts
  • 401(k) plan with company match
  • Employee discounts at branded hotels
  • Competitive pay
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