Houseperson - Full-Time
About The Position
At Renaissance Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest. Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests. As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including: Health, Dental, Vision and Life Insurance including FSA and HSA options Short and Long-Term Disability Paid holidays, Vacations, PTO and Sick Leave. 401k with matching Tuition Reimbursement Hotel and Food and Beverage Discounts And much more!
Requirements
- Support the housekeeping team and maintain cleanliness throughout the hotel by completing assigned general cleaning tasks, such as cleaning lobby windows, guest hallways, and floors.
- Linen and laundry management, including delivering clean linen to closets, removing dirty linen from housekeeper carts, and ensuring the proper disposal of dirty linen and trash.
- Inspect and clean various areas, such as guest hallways, staircases, service halls, vents, walls, carpet edges, and vending areas.
- Provide exceptional guest service and play a vital role in creating a positive and enjoyable experience for our guests.
Responsibilities
- Support the housekeeping team and maintain cleanliness throughout the hotel by completing assigned general cleaning tasks, such as cleaning lobby windows, guest hallways, and floors.
- Complete general cleans according to brand standards, maintaining a high level of cleanliness and presentation throughout the property.
- Wash and distribute clean glasses and coffee mugs to closets, ensuring well-stocked and organized supplies for guest rooms.
- Deliver clean linen to Housekeepers, collect soiled linen for laundry, and ensure a seamless flow of linens for guest rooms and laundering through organized linen management.
- Clean vents, walls, and carpet edges, ensuring a fresh and hygienic atmosphere throughout the property.
- Collect and remove amenity baskets, empty chemical bottles, and requested items from guest rooms, contributing to a seamless guest experience.
- Maintain adequate par levels of linen in floor linen rooms, organizing and restocking as needed to support smooth housekeeping operations.
- Prepare cots and other amenities for the next guest's use, ensuring their prompt availability and proper presentation.
- Uphold cleanliness in vending areas, hallways, and corridors, creating a welcoming and pleasant environment for guests.
- Adhere to the maintenance schedule for housekeeping power equipment, ensuring their efficient operation and promptly reporting any issues.
- Empty Housekeepers' trash, maintaining cleanliness and hygiene in guest rooms and public areas.
- Deliver special guest requests to provide exceptional service and enhance guest satisfaction.
- Conduct daily cleaning of lobby windows, guest hallways, and floors, creating a welcoming and clean environment for guests.
- Provide exceptional guest service and play a vital role in creating a positive and enjoyable experience for our guests.
Benefits
- Health, Dental, Vision and Life Insurance including FSA and HSA options
- Short and Long-Term Disability
- Paid holidays, Vacations, PTO and Sick Leave.
- 401k with matching
- Tuition Reimbursement
- Hotel and Food and Beverage Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
