About The Position

The Houseperson/Runner assists and supports Supervisors and Housekeepers in meeting quality and timeliness standards while following the company mission statement and values. The role helps maintain clean, organized storage areas and supports housekeeping operations by handling linens, supplies, trash, equipment, guest deliveries, and related tasks. The Houseperson/Runner also helps ensure units are turned on time, supports guest satisfaction, and maintains a safe working environment.

Requirements

  • Must be able to lift 75 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Promptness with assignments and appointments.
  • Passion for cleanliness.
  • Strong work ethic.
  • Ability to learn and change behavior.
  • Ability to work irregular hours.
  • A valid driver's license is required for certain locations.
  • Frequent standing, walking, pushing, pulling, moving, lifting up to 25 pounds, bending, reaching, and repetitive motions; occasional ascending and descending.
  • Must be able to perform the essential functions of the position satisfactorily; reasonable accommodations may be made for employees with disabilities.

Responsibilities

  • Maintain a high standard of excellence.
  • Stock storage closets and maintain their cleanliness and organization.
  • Assist in stripping units of soiled linens as directed.
  • Remove soiled linens and trash from units.
  • Prepare linen and supply bags as directed and deliver them to units.
  • Walk assigned buildings or floors to ensure they are free of linen, trash, and equipment.
  • Report unit maintenance issues according to company procedure.
  • Report lost and found items to the Executive Housekeeper.
  • Move furniture as directed.
  • Help ensure a safe working environment at each site and office.
  • Perform duties related to site operation as directed by the Executive Housekeeper.
  • Maintain urgency so units are turned on time and be prompt with assignments and appointments.
  • Use supplies and equipment efficiently and effectively.
  • Assist with linen inventories and supplies as directed.
  • Assist in resolving guest complaints promptly and create positive customer relations.
  • Assist resort guests and owners and make guest deliveries as directed.
  • Become knowledgeable about the resort.

Benefits

  • Starting pay of $17.00 per hour.
  • Refer-a-friend bonus potential.
  • Paid training.
  • Benefits package including medical, vision, dental, and paid time off.
  • Opportunities for growth and career development.
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