Front Desk Associate - Part Time - WorldMark Phoenix South Mountain Preserve Resort
About The Position
Travel + Leisure Co. is hiring a part-time Front Desk Associate at the WorldMark Phoenix South Mountain Preserve Resort. The role helps make guests’ vacations memorable by providing friendly service from registration through checkout. The associate welcomes guests, shares information about the resort and nearby attractions, provides room rate quotes, and confirms reservations. The target hourly rate is $17.50. The position also involves processing payments, balancing cash receipts, verifying guest folios, completing check-out procedures, and responding to guest inquiries and concerns. Travel + Leisure Co. describes its workplace as inclusive and focused on delivering excellent guest experiences, having fun, celebrating together, and supporting one another.
Requirements
- Maintain a professional appearance and positive, can-do attitude.
- Have excellent communication skills and the ability to read, write, and understand English.
- Be able to solve problems with minimal supervision.
- Have basic math skills and knowledge of proper cash-handling procedures.
- Be able to multitask and work in a fast-paced environment.
- Have strong attention to detail and organizational skills.
- Have basic computer and office skills.
Responsibilities
- Welcome guests and guide them through registration.
- Issue unit keys and provide information about the resort and area attractions.
- Process cash and credit card transactions according to established procedures.
- Balance cash receipts, perform bucket checks, and complete other cashier and money-handling duties.
- Complete check-out procedures and verify that guest folios reflect the correct charges and credits.
- Reserve and confirm reservations for individuals and groups.
- Provide guests with room rate quotes.
- Respond to guest inquiries and concerns as quickly and completely as possible.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Paid time off, depending on position
- Parental leave, depending on position
- Holidays, depending on position
- Wish Day paid time to volunteer at an approved organization
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
