Housekeeping Supervisor (Full-time)
About The Position
The Housekeeping Supervisor, also described as the Floor Supervisor in Housekeeping, oversees the department’s day-to-day functions to ensure excellent customer service and compliance with departmental requirements and standards. The role supports the company’s goals, objectives, vision, mission, and values as an active business partner. The supervisor inspects assigned areas for cleanliness and maintenance, provides feedback to management and associates, and supervises, coaches, and trains housekeeping attendants. When guest room inspections identify needed corrections, the supervisor ensures clean rooms are promptly returned to reception for incoming guests.
Requirements
- At least 2 years of experience in a hotel housekeeping function.
- Ability to speak, read, write, and understand English.
- Knowledge of hotel housekeeping operations.
- Knowledge of housekeeping service techniques and cost controls, including manpower, productivity, and other expenses.
- Intermediate skills with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.
Nice To Haves
- Luxury hotel experience is strongly preferred.
- High school or equivalent education.
Responsibilities
- Inspect assigned areas for cleanliness and maintenance against standards and provide feedback to management and associates.
- Supervise, coach, and train House Attendants, Public Area Attendants, Turndown Attendants, and Room Attendants.
- Ensure corrected guest rooms are promptly returned to reception for incoming guests.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
