Housekeeping Supervisor (Full-time)

Montage International • Newport Beach, CA

11d

About The Position

The Housekeeping Supervisor oversees the day-to-day functions of the housekeeping department, ensuring excellent customer service and adherence to departmental requirements and standards. The role supports the company’s goals, objectives, vision, mission, and values as an active business partner. The supervisor inspects assigned areas, provides feedback and guidance to housekeeping associates, and helps ensure clean guest rooms are promptly returned to reception when corrections are needed.

Requirements

• At least 2 years of experience in a hotel housekeeping function.
• Ability to speak, read, write, and understand English.
• Knowledge of hotel housekeeping operations.
• Knowledge of housekeeping service techniques and cost controls, including manpower, productivity, and other expenses.
• Intermediate skills with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• Luxury hotel experience is strongly preferred.
• High school education or equivalent.

Responsibilities

• Inspect assigned areas and provide management and associates with feedback on cleanliness and maintenance against standards.
• Supervise, coach, and train House Attendants, Public Area Attendants, Turndown Attendants, and Room Attendants.
• When guest room inspections identify corrections, ensure clean rooms are promptly returned to reception for incoming guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed