Housekeeping Supervisor - Marriott Tacoma Downtown (Full-Time)

Coury Hospitality•Tacoma, WA

About The Position

The Housekeeping Supervisor oversees daily housekeeping operations at Marriott Tacoma Downtown to ensure cleanliness, safety, and quality standards are consistently met. The role supervises housekeeping staff, conducts inspections, supports training, and ensures compliance with company policies and applicable health and safety regulations. The position assists the Director of Housekeeping with daily operations in their absence and may perform Housekeeper duties when staffing is inadequate. Additional tasks may be assigned or revised at management’s discretion according to business volume and operational needs.

Requirements

High school diploma or equivalent.
Previous housekeeping and supervisory experience.
Aptitude for guest service and a positive attitude.
Ability to work a flexible schedule, including weekends and holidays.
Wear required personal protective equipment according to job responsibilities.

Nice To Haves

Proficient computer skills.
Experience with Word and Excel.

Responsibilities

Assist the Director of Housekeeping in their absence with daily housekeeping operations.
Provide feedback on staff performance to the Director of Housekeeping.
Help determine work assignments for room attendants and support staff based on staffing guides and occupancy; distribute assignments and make changes during the shift as needed.
Maintain an attractive, clean facility for guests, including rooms, public areas, offices, and supply closets.
Monitor associates’ progress, training, familiarity with policies and procedures, cleaning standards, and timely completion of work.
Ensure housekeeping associates clock in correctly using the time and attendance system and wear uniforms each workday.
Help keep housekeeping payroll within the departmental budget and accurately report daily and weekly information.
Ensure employees receive quality-control training as needed.
Enforce proper use of chemicals and equipment, and check cleaning aids and equipment for compliance with hotel safety guidelines.
Schedule daily special cleaning projects for room attendants and inspectors.
Coordinate linen handling, including inventories, sorting, clean linen distribution, soiled linen collection, storage-room organization and security, and proper cart loading and security.
Ensure ready rooms are reported to the front desk by 10:00 a.m. and throughout the day, with all rooms regularly reported by 4:00 p.m.
Comply with and ensure compliance with key security procedures.
Respond to housekeeping requests from guests or management in a timely, efficient, and friendly manner.
Perform Housekeeper duties when staffing levels are inadequate.