Housekeeping Supervisor -Heber

ROCKY MOUNTAIN CARE GROUP•Heber City, UT
•$18 - $21•Onsite

About The Position

The Housekeeping Supervisor oversees the housekeeping team and helps ensure a clean environment for residents and staff. The role provides leadership and oversight, maintains high standards of cleanliness, and ensures compliance with infection control procedures. The position is classified as a manager and reports to the Administrator/Executive Director or designee; housekeepers report to this position. The supervisor carries out cleaning duties as directed, develops staffing schedules, ensures daily and deep-cleaning schedules are followed, oversees safe use and upkeep of equipment, completes required documentation, and provides department training. The role also includes hands-on housekeeping, environmental services, linen and supply distribution, and other duties assigned by the Administrator/Executive Director. The position requires respectful and confidential treatment of residents, adherence to facility policies and applicable regulations, participation in safety and emergency procedures, and prompt reporting of safety, compliance, exposure, or resident-protection concerns. Work may involve physical activity, exposure to infectious materials and cleaning products, and work beyond normal hours or on weekends and holidays when necessary.

Requirements

  • High school diploma preferred; education level is listed as none.
  • 1–3 years of supervisory experience.
  • Ability to read, write, speak, and understand English.
  • Ability to perform basic math computations, including addition, subtraction, and multiplication.
  • Must be bilingual.
  • Ability to make independent decisions when circumstances warrant.
  • Ability to deal tactfully with personnel, residents, families, visitors, government agencies, and the general public.
  • Patience and tact when working with residents, families, and staff, including in difficult situations.
  • Ability to relay information concerning a resident’s condition.
  • Good verbal and written communication skills and sound judgment.
  • Ability to maintain composure in stressful situations; adaptable, friendly, polite, courteous, and caring attitude.
  • Thoroughness and ability to stay organized and efficient.
  • Ability to work alone and as part of a team and to contribute to teamwork.
  • Must not pose a threat to the health and safety of others in the workplace.
  • Ability to move intermittently throughout the workday and perform bending, stooping, kneeling, crouching, overhead lifting, and other common physical movements required for the position.
  • Meet facility health requirements, including medical and physical exams and checks of immunity status to various infectious diseases.
  • Ability to work beyond normal working hours and on weekends and holidays when necessary.
  • Ability to assist in evacuating residents during emergencies.
  • Previous long-term care experience preferred.
  • Ability to work around possible falls, equipment burns, odors, dust, tobacco smoke, disinfectants, other air contaminants, and infectious waste or diseases, including AIDS, coronavirus, hepatitis B, and tuberculosis.
  • May encounter hostile or emotional residents, family members, visitors, or personnel.

Nice To Haves

  • High school diploma.
  • Previous long-term care experience.

Responsibilities

  • Carry out cleaning duties according to department policies and procedures.
  • Develop staffing schedules that meet budgetary needs and facility cleanliness expectations.
  • Ensure daily and deep-cleaning schedules are followed.
  • Maintain personal presentation and hygiene standards.
  • Ensure cleaning equipment is used safely, maintained in safe condition, and defects are reported to the department director.
  • Respect residents’ privacy and individual needs and follow infection-control and personal protective equipment requirements.
  • Complete necessary documentation daily and provide department training and education.
  • Dust furniture, woodwork, equipment, and floors; clean and polish room and bathroom fixtures.
  • Operate environmental services equipment, including vacuums, floor cleaners, buffers, and shampooers.
  • Wet-mop rooms and halls; shampoo rugs and furniture; clean vents, fans, and high surfaces.
  • Collect and dispose of trash and waste using specified bags and containers.
  • Move furniture and other heavy objects as required.
  • Perform terminal cleaning of resident rooms, prepare rooms for new admissions, and follow isolation procedures in isolation rooms.
  • Clean and disinfect bathroom fixtures, floors, mirrors, windows, doors, and walls.
  • Prepare supply packs, organize linen carts, take and deliver supply requests, and distribute linen according to established par levels and schedules.
  • Keep work areas orderly, clean equipment, and assist with other cleaning duties as assigned.
  • Treat residents with dignity and respect, promote their rights, protect them from abuse, and report allegations or concerns to appropriate personnel.
  • Follow facility policies, standards of business conduct, applicable regulations, safety and hygiene measures, and infection-control procedures.
  • Maintain confidentiality of protected health information and report policy violations, confidentiality breaches, retaliation, or discrimination to appropriate personnel.
  • Report occupational exposures, work-related injuries, and illnesses as required.
  • Participate in life-safety and emergency drills and training, and fulfill assigned responsibilities during facility emergency-plan activation.
  • Complete assigned training and skills competency requirements.
  • Carry out other duties assigned by the Administrator/Executive Director.
  • Work beyond normal hours and on weekends or holidays when necessary, and assist with resident evacuation during emergencies.
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