Housekeeping Supervisor -Heber (56162)

Rocky Mountain Care Group•Heber City, UT
•Onsite

About The Position

The Housekeeping Supervisor oversees the housekeeping team and ensures a clean environment for residents and staff, high standards of cleanliness, and compliance with infection control procedures. The role reports to the Administrator/Executive Director or designee and supervises housekeepers. It is classified as a manager position within Environmental Services. The supervisor carries out cleaning duties as directed, develops staffing schedules, ensures daily and deep-cleaning schedules are followed, maintains safe cleaning equipment, completes required documentation, and provides department training and education. The role also performs hands-on environmental services work, including cleaning and disinfecting resident rooms and shared areas, operating cleaning equipment, handling linens and supplies, and preparing rooms for new admissions. The position requires respectful and confidential care of residents, adherence to facility policies and regulations, reporting safety and compliance concerns, and participation in emergency drills and response activities. The employee must be able to work beyond normal hours and on weekends or holidays when necessary, and assist with resident evacuation during emergencies.

Requirements

  • One to three years of supervisory experience.
  • Ability to read, write, speak, and understand English.
  • Ability to perform basic math computations, including addition, subtraction, and multiplication.
  • Must be bilingual.
  • Ability to make independent decisions when circumstances warrant.
  • Ability to communicate tactfully with personnel, residents, family members, visitors, government agencies, and the public.
  • Patience and tact when working with residents, families, and staff, including in difficult situations.
  • Ability to relay information concerning a resident’s condition.
  • Good verbal and written communication skills and sound judgment.
  • Ability to maintain composure in stressful situations and work independently as well as with a team.
  • Ability to move intermittently throughout the workday and perform bending, stooping, kneeling, crouching, overhead lifting, and other common physical movements required by the position.
  • Ability to assist with resident evacuation during emergencies.
  • Must meet facility health requirements, including medical and physical exams and immunity-status checks.
  • Must not pose a threat to the health and safety of others in the workplace.
  • Must follow infection control, safety, hygiene, and confidentiality requirements.

Nice To Haves

  • High school diploma preferred.
  • Previous long-term care experience preferred.

Responsibilities

  • Carry out cleaning duties as directed by the Administrator/Executive Director and follow department policies and procedures.
  • Develop staffing schedules that meet budgetary needs and facility cleanliness expectations.
  • Ensure daily and deep-cleaning schedules are followed.
  • Maintain personal presentation and hygiene standards.
  • Ensure cleaning equipment is used safely, kept in safe condition, and defects are reported to the department director.
  • Respect residents’ privacy and individual needs and follow infection control and personal protective equipment requirements.
  • Ensure required documentation is completed daily.
  • Provide training and education for the department.
  • Dust, polish, mop, shampoo, and clean furniture, fixtures, floors, rooms, bathrooms, and other facility areas.
  • Operate environmental services equipment, including vacuums, floor cleaners, buffers, and shampooers.
  • Gather and dispose of trash and waste using specified bags and containers.
  • Move furniture and other heavy objects as required.
  • Perform terminal cleaning of resident rooms, prepare rooms for new admissions, and follow isolation procedures.
  • Prepare supply packs, take supply requests, deliver supplies, and distribute linen according to established par levels and schedules.
  • Keep work areas and equipment clean and orderly and assist with other cleaning duties as assigned.
  • Treat residents with dignity and respect, protect residents’ rights, and maintain confidentiality of protected health information.
  • Follow facility policies, standards of conduct, safety and hygiene measures, and applicable state and federal regulations.
  • Report noncompliance, confidentiality breaches, retaliation, discrimination, suspected abuse or neglect, occupational exposures, and work-related injuries or illnesses to appropriate personnel.
  • Cooperate with investigations and protect residents from abuse.
  • Participate in life-safety and emergency drills and training, and fulfill assigned duties during facility emergency-plan activation.
  • Complete assigned training and skills competency requirements.
  • Carry out other duties assigned by the Administrator/Executive Director.
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