Full-Time Housekeeping Supervisor

Desert Hospitality Management, LLC•Tucson, AZ
•$17 - $18

About The Position

The Housekeeping Supervisor assists with the overall supervision of the hotel’s housekeeping department and staff, including laundry activities and ensuring an adequate supply of linen. The role includes inspecting guest rooms and public areas, assisting guests courteously, and resolving guest and staff inquiries or concerns. The listed wage range is $17.00–$18.00 per hour, based on experience.

Requirements

  • High school diploma or GED certification and equivalent work experience.
  • At least 3 years of hotel housekeeping or similar experience.
  • Bilingual English/Spanish proficiency.
  • Proven financial knowledge and working experience with computer systems and Microsoft products.
  • Ability to communicate information and ideas clearly, orally and in writing.
  • Ability to work effectively in stressful, high-pressure situations, particularly with upset guests or staff members.
  • Ability to quickly and accurately evaluate and select among alternative courses of action.
  • Ability to handle workplace problems by anticipating, preventing, identifying, and solving them.
  • Ability to listen to, understand, and clarify concerns raised by team members and guests.
  • Ability to assimilate information and data from disparate sources and adjust or modify it to meet specific needs.
  • Ability to prioritize departmental functions to meet due dates and deadlines.
  • Ability to work with and understand financial information and data, and perform basic arithmetic.
  • Ability to work long hours when required, including nights and weekends.
  • Ability to lift, carry, push, pull, or otherwise move objects weighing up to 50 pounds occasionally and/or up to 20 pounds frequently or constantly.
  • Ability to stand for long periods, sometimes for an entire shift.

Nice To Haves

  • Certification as required by the franchise is preferred.
  • Previous supervisory experience in a hotel is desired.

Responsibilities

  • Assist with supervising the hotel housekeeping department and staff.
  • Supervise laundry activities and ensure an adequate supply of linen.
  • Inspect guest rooms and public areas.
  • Assist guests in a courteous manner.
  • Resolve guest and staff inquiries or concerns.
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