Housekeeping Senior/Inspector @ Hyatt Place Durham Southpoint

Summit Hospitality Incorporated•Durham, NC

12h•Onsite

About The Position

The Housekeeping Supervisor for Summit Hospitality Group/Hyatt Place Durham Southpoint is responsible for ensuring property guestrooms/suites, all public space, and associate areas are clean and well maintained. Completes inspections and holds housekeeping staff accountable for corrective action and to Corporate and Brand policies, procedures and standards. Position assists in ensuring guest and associate satisfaction while maintaining the operating budget.

Requirements

High school diploma or GED
2 years of experience in housekeeping or related professional area
Command of English including speaking, reading, writing
Familiar with inventory controls and ordering
Effective communication skills
High energy and professional demeanor
Basic computer skills

Responsibilities

Ensures guest room status is communicated to Front Desk in a timely and efficient manner
Inspects guest rooms, public areas and staff areas on a daily basis
Inventories stock to ensure adequate supplies
Supports and supervises an effective inspection program
Ensures all Associates have proper supplies, equipment, safety equipment, and uniforms
Communicates quickly and efficiently to GM/AGM/GSM/Chief Engineer areas that need attention and maintenance
Supervises daily housekeeping shift operations
Ensures hotel is prepared to successfully complete a Quality Assurance audit
Establishes and maintains open and collaborative relationships with all management and staff
Recognizes Associates and uses an “open door policy” for good work and guest relations
Meets or exceeds budget goals and objectives for the Housekeeping department