Housekeeping Room Inspector - Hotel Vin

Coury Hospitality•Grapevine, TX

About The Position

The Housekeeping Room Inspector helps maintain an attractive, clean facility for guests in hotel rooms and public areas, as well as offices and supply closets. The role monitors housekeeping staff performance and progress, provides feedback to Housekeeping Management, supports staff based on staffing guides and occupancy, and ensures associates are trained and follow company procedures and cleaning standards. The position also supports daily cleaning projects and linen operations, including inventories, sorting, distribution, collection, storage, and cart loading. The inspector helps ensure rooms are reported ready to the front desk by 10:00 a.m. and throughout the day, with all rooms regularly reported by 4:00 p.m. The role responds promptly and courteously to housekeeping requests, follows and enforces security and safety procedures, and may perform Room Attendant duties when staffing requires additional support.

Requirements

High school diploma or equivalent required.
Computer skills and experience with Word and Excel.
Previous housekeeping and room inspector experience.
Aptitude for guest service and a positive attitude.
Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

Inspect staff performance, track it, and provide feedback to Housekeeping Management.
Support staff according to staffing guides and occupancy rates.
Ensure guest rooms, public areas, offices, and supply closets are attractive and clean.
Monitor housekeeping associates’ daily progress and ensure they are adequately trained, familiar with company policies and procedures, meeting cleaning standards, finishing work on time, and comfortable in their jobs.
Ensure employees receive quality control training as needed.
Enforce the correct use of chemicals and equipment according to training.
Check cleaning aids and equipment for compliance with hotel safety guidelines.
Support daily special cleaning projects for room attendants.
Assist with linen handling, including daily inventory and sorting, weekly and monthly inventories, clean linen distribution, soiled linen collection, storage-room organization and security, and proper cart loading and security.
Ensure ready rooms are reported to the front desk by 10:00 a.m. and steadily throughout the day, with all rooms regularly reported by 4:00 p.m.
Comply with and ensure compliance with key security procedures.
Respond to housekeeping requests from guests or management in a timely, efficient, and friendly manner.
Perform Room Attendant duties when staffing levels require additional support.