Housekeeping Room Inspector - The Elmore Hotel

Coury Hospitality•Southlake, TX

About The Position

The Housekeeping Room Inspector works in the Housekeeping Department and reports to the Executive Housekeeper. This role inspects rooms and public areas, tracks and provides feedback on staff performance, and supports housekeeping staff according to staffing guides and occupancy. The inspector helps ensure that associates are trained, follow company policies and cleaning standards, finish work on time, and use chemicals and equipment correctly and safely. The role also supports special cleaning projects, linen handling and inventory, room-status reporting, key security procedures, and timely responses to guest and management requests. The inspector may perform Room Attendant duties when staffing levels require additional support.

Requirements

  • High school diploma or equivalent required.
  • Computer skills and experience with Word and Excel.
  • Previous housekeeping and room inspector experience.
  • Aptitude for guest services and a positive attitude.
  • Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

  • Inspect housekeeping work and provide staff performance feedback to Housekeeping Management.
  • Support staff according to staffing guides and occupancy rates.
  • Ensure guest rooms, public areas, offices, and supply closets are attractive and clean.
  • Monitor housekeeping associates’ progress, training, familiarity with policies and procedures, adherence to cleaning standards, timeliness, and comfort in their jobs.
  • Ensure employees receive quality control training as needed.
  • Enforce correct use of chemicals and equipment and check cleaning aids and equipment for compliance with hotel safety guidelines.
  • Support daily special cleaning projects for room attendants.
  • Assist with linen handling, including daily, weekly, and monthly inventories; sorting; clean linen distribution; soiled linen collection; storage room organization and security; and proper cart loading and security.
  • Ensure ready rooms are reported to the front desk by 10:00 a.m. and throughout the day, with all rooms regularly reported by 4:00 p.m.
  • Comply with and ensure compliance with key security procedures.
  • Respond to housekeeping requests from guests or management in a timely, efficient, and friendly manner.
  • Perform Room Attendant duties when additional support is required due to staffing levels.
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