Hotel - Hotel Room Inspector

THREE RIVERS CASINO•Florence, OR
•Onsite

About The Position

The Hotel Room Inspector ensures guest rooms and public hotel spaces meet standards for cleanliness, safety, functionality, and guest readiness. The role conducts detailed inspections, documents deficiencies, and coordinates with Housekeeping, Maintenance, and Front Desk teams to support brand quality and guest satisfaction. The position is located in Florence, Oregon, and is full-time, with a starting wage of $18.00 per hour. The inspector uses standardized checklists and digital tools to record findings, takes supporting photographs as needed, and prepares reports for management and relevant departments. The role also checks safety devices, maintains inspection records and tools, recommends process improvements, and protects confidential inspection and guest information. Other duties may be assigned by management.

Requirements

  • Must be at least 18 years old.
  • Must have one year of combined hotel or housekeeping experience, or an equivalent combination of education and experience.
  • General understanding of computer programs and proficiency in Windows applications.
  • Ability to communicate clearly and effectively in English verbally, in writing, or by other acceptable means.
  • Must comply with pre-employment, random, and reasonable-suspicion alcohol and drug testing.
  • Must obtain and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
  • Must be available to work all shifts, including weekends and holidays, based on department needs and special casino events.
  • Must be able to sit, stand, and/or walk for up to eight hours.
  • Must be able to carry, reach, twist, bend, and squat frequently.
  • Must regularly lift and/or move up to an unspecified weight and occasionally lift and/or move up to an unspecified weight with assistance as needed.

Responsibilities

  • Conduct systematic inspections of guest rooms, corridors, suites, and public spaces using standardized checklists.
  • Verify housekeeping quality, maintenance completion, and amenity presentation according to brand and property standards.
  • Evaluate room condition, cleanliness, and functionality.
  • Identify and document deviations from standards, providing clear feedback and follow-up actions.
  • Record inspection findings using digital tools or checklists, capture photographs as needed, and generate accurate reports.
  • Coordinate with Housekeeping supervisors, Maintenance staff, and Front Desk teams to resolve inspection-related issues.
  • Conduct surprise guest room inspections upon request to assess guest experience and consistency of presentation and amenities.
  • Ensure safety devices, including smoke detectors, fire extinguishers, and emergency lighting, are functional and properly maintained.
  • Recommend process improvements and assist in revising inspection procedures and standard operating practices.
  • Maintain accurate inspection logs and submit reports promptly.
  • Protect the confidentiality and integrity of inspection data and guest-related information.
  • Keep inspection tools, devices, and materials in proper working order and report malfunctions or supply needs to management.
  • Perform other duties as directed by management.
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