Housekeeping Room Inspector - The Elmore Hotel

Coury Hospitality•Southlake, TX
•Onsite

About The Position

The Housekeeping Room Inspector works in the Housekeeping department at The Elmore Hotel and reports to the Executive Housekeeper. The role supports housekeeping staff, inspects work and tracks performance, and helps ensure guest rooms and public areas are clean and attractive. It also monitors staff training and adherence to cleaning, safety, and company standards; supports room attendants with special cleaning projects and linen operations; and ensures room status updates and guest requests are handled promptly. The inspector may perform Room Attendant duties when staffing levels require additional support. This is a non-exempt position with a flexible schedule that includes weekends and holidays.

Requirements

  • High school diploma or equivalent.
  • Computer skills and experience with Word and Excel.
  • Previous housekeeping and room inspector experience.
  • Aptitude for guest services and a positive attitude.
  • Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

  • Inspect, track, and provide feedback on staff performance to Housekeeping Management.
  • Support staff according to staffing guides and occupancy rates.
  • Help ensure rooms, public areas, offices, and supply closets are clean and attractive for guests.
  • Monitor housekeeping staff progress, training, familiarity with company policies and procedures, cleaning standards, timeliness, and job comfort.
  • Ensure employees receive quality-control training as needed.
  • Enforce proper use of chemicals and equipment and check cleaning aids and equipment for compliance with hotel safety guidelines.
  • Support daily special cleaning projects for room attendants.
  • Assist with linen handling, including inventory, sorting, distribution, collection, storage, organization, security, and cart loading.
  • Ensure ready rooms are reported to the front desk by 10:00 a.m. and throughout the day, with all rooms regularly reported by 4:00 p.m.
  • Comply with and ensure compliance with key security procedures.
  • Respond to housekeeping requests from guests or management in a timely, efficient, and friendly manner.
  • Perform Room Attendant duties when staffing levels require additional support.
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