Housekeeping Office Coordinator

Omni Hotels & Resorts • Rancho Mirage, CA

2d • $23 - $23

About The Position

The Housekeeping Office Coordinator coordinates daily work assignments for housekeeping staff, including room attendants, housemen, laundry attendants, and turndown attendants. The role responds to guest and associate calls and dispatches work tickets to the appropriate teams. It is also responsible for the day-to-day office operations of the housekeeping department.

Requirements

• Read, write, and communicate in fluent English.
• Ability to work days, afternoons, weekends, and holidays.
• Basic computational ability.
• Computer skills.

Nice To Haves

• Previous experience as a coordinator and/or answering phones is strongly preferred.
• Bilingual Spanish is preferred.

Responsibilities

• Open and close the housekeeping department daily.
• Work with Loss Prevention to maintain lost and found records.
• Dispatch calls to the appropriate discipline.
• Communicate effectively with all departments, including Engineering.
• Update Synergy requests.
• Respond to phone calls and requests from guests and other departments.
• Monitor the computer system.
• Maintain clear and efficient communication with the front desk.
• Maintain cleanliness and organization in the department.
• Walk the floors and inspect guest rooms.

Benefits

• Comprehensive training and mentoring

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed