Housekeeping Office Coordinator

Omni Hotels & Spas • Fort Worth, TX

1d

About The Position

Coordinate daily work assignments for housekeeping staff, including room attendants, housemen, a seamstress, and turndown attendants. Answer guest and associate calls and dispatch work tickets to the appropriate teams. Oversee the day-to-day office operations of the housekeeping department, maintain department records and communications, and help ensure the department is clean and organized. The role also includes walking the floors and inspecting guest rooms.

Requirements

• Must be able to speak, read, write, and understand the primary language or languages used in the workplace.
• Good verbal and written communication skills.
• Basic computational ability.
• Computer skills.

Nice To Haves

• Conversational Spanish.

Responsibilities

• Open and close the Housekeeping Department daily.
• Maintain Lost and Found records.
• Dispatch calls to the appropriate discipline.
• Communicate effectively with all departments, including Engineering.
• Update Synergy requests.
• Respond to phone calls and requests from guests and other departments.
• Monitor the computer system.
• Maintain clear and efficient communication with the Front Desk.
• Maintain cleanliness and organization in the department.
• Walk the floors and inspect guest rooms.
• Coordinate daily work assignments for housekeeping staff.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed