Housekeeping Coordinator

Marriott•Chula Vista, CA

About The Position

The Housekeeping Coordinator supports Housekeeping management with daily operations and coordinates work among Housekeeping, Engineering, Front Office, and Laundry. The role monitors room status and cleaning priorities, distributes staff room assignments, tracks Do Not Disturb rooms, and completes required paperwork. The coordinator also helps resolve room-status discrepancies with the Front Desk and ensures vacant dirty rooms and rush rooms are handled on time. The position requires following company, safety, and security policies; reporting maintenance and safety concerns; maintaining a clean, professional appearance and confidentiality; and providing courteous guest service. The coordinator is expected to uphold quality standards, work cooperatively with colleagues, communicate professionally, and use computers to enter and find work-related information. Physical activities include standing, sitting, or walking for extended periods and moving objects weighing up to 10 pounds without assistance. Other reasonable duties may be assigned by supervisors.

Requirements

At least 1 year of related work experience.
Ability to stand, sit, or walk for an extended period of time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Ability to communicate professionally and prepare and review written documents accurately and completely.
Ability to enter and locate work-related information using computers.

Nice To Haves

High school diploma or G.E.D. equivalent.
No supervisory experience is required.
No license or certification is required.

Responsibilities

Run sold room reports, verify room status, identify discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms.
Assist Housekeeping management in managing daily activities.
Coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
Document and resolve room-status discrepancies with the Front Desk.
Prepare and distribute room assignments to Housekeeping staff.
Record, monitor, and update the list of Do Not Disturb rooms.
Ensure vacant dirty rooms are cleaned by the necessary time; assign rush rooms and rooms previously on the Do Not Disturb list.
Complete required Housekeeping paperwork.
Follow company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications.
Maintain a clean and professional uniform and appearance, protect confidential information and company assets, and provide guest service according to company standards.
Meet quality expectations and standards and maintain positive working relationships with colleagues.
Communicate clearly and professionally, prepare and review written documents accurately, and use computers to enter and locate work-related information.
Perform other reasonable job duties as requested by supervisors.